Page 1 of 3 123 LastLast
Results 1 to 10 of 21
  1. #1
    Junior Member
    Join Date
    Jun 2020
    Location
    cincinnati
    Posts
    7
    Rep Power
    0

    Ricoh Pro C5100s cyan issue.

    I'm hoping someone can help with an issue I am having with our c5100s. It started with error code SC320-02. I ended up replacing the IOB bored and I haven't had the code show up again. However the cyan unit started acting weird. It started have a banding problem I've never seen before. The more copy's you make the worse it gets. I have included two images of what is doing now. Any help would be appreciated.
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts
    Join Date
    Oct 2011
    Location
    Sydney
    Posts
    733
    Rep Power
    33

    Re: Ricoh Pro C5100s cyan issue.

    I would replace Cyan dev, what are the PMcounts.

  3. #3
    Junior Member
    Join Date
    Jun 2020
    Location
    cincinnati
    Posts
    7
    Rep Power
    0

    Re: Ricoh Pro C5100s cyan issue.

    Forgot to say that both images are from deferent PCDU. The first with the worst banding is what should be the good unit.
    I had replaced the cyan developer recently. Current count for developer is at 12500. The development unit is 690000.

    The latter is an old unit that had a banding issue that put in to see if it got rid of the problem. But no luck there.
    Last edited by Draken; 2 Weeks Ago at 03:34 PM.

  4. #4
    Field Supervisor 500+ Posts
    Ricoh Pro C5100s cyan issue.


    Join Date
    Nov 2007
    Location
    New Jersey
    Posts
    962
    Rep Power
    43

    Re: Ricoh Pro C5100s cyan issue.

    Replace the developer. Do a good job getting all of the old developer out, keep turning the unit and vacuuming till it's all out. Bang it, shake it, turn it upside down, clean the doctor blade, then vacuum some more.

  5. #5
    Service Manager 2,500+ Posts
    Ricoh Pro C5100s cyan issue.

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    4,403
    Rep Power
    90

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by Draken View Post
    I'm hoping someone can help with an issue I am having with our c5100s. It started with error code SC320-02. I ended up replacing the IOB bored and I haven't had the code show up again. However the cyan unit started acting weird. It started have a banding problem I've never seen before. The more copy's you make the worse it gets. I have included two images of what is doing now. Any help would be appreciated.
    Why did you replace the IOB for SC320-02 ?

    Did you read the service manual for this code, it states "Cyan Development power pack shorted"

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  6. #6
    Service Manager 5,000+ Posts
    Ricoh Pro C5100s cyan issue.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    8,296
    Rep Power
    178

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by Draken View Post
    I'm hoping someone can help with an issue I am having with our c5100s. It started with error code SC320-02. I ended up replacing the IOB bored and I haven't had the code show up again. However the cyan unit started acting weird. It started have a banding problem I've never seen before. The more copy's you make the worse it gets. I have included two images of what is doing now. Any help would be appreciated.
    being an end user you should step aside and hire a TRAINED TECH!!

  7. #7
    Service Manager 2,500+ Posts
    Ricoh Pro C5100s cyan issue.

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    4,403
    Rep Power
    90

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by Phil B. View Post
    being an end user you should step aside and hire a TRAINED TECH!!
    Poster is an end user & they replaced the IOB!?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  8. #8
    Service Manager 5,000+ Posts
    Ricoh Pro C5100s cyan issue.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    8,296
    Rep Power
    178

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by copier tech View Post
    Poster is an end user & they replaced the IOB!?
    brother I checked his profile .. he listed himself as a non-tech end user.

  9. #9
    Junior Member
    Join Date
    Jun 2020
    Location
    cincinnati
    Posts
    7
    Rep Power
    0

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by copier tech View Post
    Why did you replace the IOB for SC320-02 ?

    Did you read the service manual for this code, it states "Cyan Development power pack shorted"

    I had swapped the power pack out first and still code. Once I changed the IOB it hasn't show up again.

  10. #10
    Copier Technician 250+ Posts
    Ricoh Pro C5100s cyan issue.

    mga's Avatar
    Join Date
    Dec 2010
    Location
    london
    Posts
    483
    Rep Power
    48

    Re: Ricoh Pro C5100s cyan issue.

    Quote Originally Posted by Draken View Post
    I'm hoping someone can help with an issue I am having with our c5100s. It started with error code SC320-02. I ended up replacing the IOB bored and I haven't had the code show up again. However the cyan unit started acting weird. It started have a banding problem I've never seen before. The more copy's you make the worse it gets. I have included two images of what is doing now. Any help would be appreciated.
    You got dev leak or dev dump replacement of developer is needed and inspection of dev assy dev must be set up correctly best for ricoh credited engineer to do call

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here