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Likes: OPC is a compatible product from South Korea, and this factory produces OPC for Ricoh.Originally Posted by tsbservice
We have rigorously tested, life and print quality,
No error code appeared during the test
Dislikes: 0
OPC is a compatible product from South Korea, and this factory produces OPC for Ricoh.
We have rigorously tested, life and print quality,
No error code appeared during the test
Oh boy, I think we are on to something here. Might you try an actual Ricoh Drum?
Wouldn't old worn out developer, also cause this SC?
So you tell us you have lots of customers complaining about that problem, and it never ocurred to you that maybe the drums are the cause?
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
Recently, we tested many OPC drum that had previously appeared codes, and no codes appeared on our copiers. We are still discussing issues with customers, each machine is in a different state.
Well, I can only see two possibilities (there might be more, but these are the ones that ocur to me right now):
- The procedure the customers are using is either incorrect or they aren't following the procedure correctly;
- The OPC drums you're using are not good (they could have been when you tested them, but due to the quality control being sub-par, their characteristics are no longer the same).
I'd look over a couple of customers (that are experiencing problems) while they replace the drum to check the first possibility, and I'd place an OEM drum on another couple of customers (that are also experiencing problems) to check the second one.
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
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