Ricoh mpc400 please wait message on panel

[Jama]

sorry HDD is disconnected...

+1 for Slim's suggestion.

yes, hdd disconnected

[Jama]

sorry HDD is disconnected...<br>
<br>
+1 for Slim's suggestion.

<br>
<br><br>yes, hdd disconnected

[slimslob]

If you format hdd you don't need to reload firmware.

Sent from my G8441 using Tapatalk

You do if it is something that saves initialization information on the HDD. A lot of JAVA apps load and run from the HDD.

[Phil B.]

You do if it is something that saves initialization information on the HDD. A lot of JAVA apps load and run from the HDD.

Slim,
Please correct me.... if apps are loaded on HDD .. formatting will ERASE all data.. even if some portions of FW are stored there...

and that formatting will require ALL info loaded on the drive to have to be reloaded.

or am I losing it?

[slimslob]

Slim,
Please correct me.... if apps are loaded on HDD .. formatting will ERASE all data.. even if some portions of FW are stored there...

and that formatting will require ALL info loaded on the drive to have to be reloaded.

or am I losing it?

Actually Ricoh does not erase all the data, that would take too long. All it does is erase and rebuild the indices and allocation tables so the data cannot be found.

[Oze]

Actually Ricoh does not erase all the data, that would take too long. All it does is erase and rebuild the indices and allocation tables so the data cannot be found.

And THAT'S why formatting the HDD alone doesn't always resolve the issues...only replacing it.
But if he's tested the machine with no HDD at all and it's still sitting on "Please wait" then it's most likely as Slim stated...an App stalled.
Or at worst the Controller PCB.

[solorajder]

he gets the error with/without it connected... formatting a HDD loses ALL info stored on it...

frankly I think he should disable all aps and go from there.

if he formats it he will need to reload firmware

your profile is missing LOTS of vital info... ARE you a trained RICOH tech? How many years in the industry? did you read the S Manual?

All data in yours profile is irrelevant if you don't know that when you replace the hd on ricoh machine you don't need to reload firmware.

Sent from my G8441 using Tapatalk

[slimslob]

All data in yours profile is irrelevant if you don't know that when you replace the hd on ricoh machine you don't need to reload firmware.

Sent from my G8441 using Tapatalk

Apparently you do not know anything about Java applications on Ricohs. Many of them are ran from the HDD. Others store data on the HDD that if lost, as a result of formatting the HDD, will require installing the app again.

[solorajder]

Apparently you do not know anything about Java applications on Ricohs. Many of them are ran from the HDD. Others store data on the HDD that if lost, as a result of formatting the HDD, will require installing the app again.

If you looked in service manual for MPC 400 under installing new hdd, there is nothing about java.

Sent from my G8441 using Tapatalk

[UNICORNico]

Attachment 46216The mpc400 displaying please wait message/panel, I disconnected fax options, hdd, also checked RAMS, but still shows please wait message on panel, at some point it displayed sc997, could this be firmware in need? any link/site for firmware down?

I'm sorry to let you know that you may have a "BICU" problem


Not long ago, we suffered a similar problem with an MP C4502, did not boot the system, did not allow access to SP MODE, and only showed a SC 99x.


If you've tried disconnecting HDD, FAX, and USB ports from the Operations Panel. Another recommendation I can't make.