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  1. #1
    Junior Member xpert copy's Avatar
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    Unhappy Ricoh Mpw 2400 CIS

    hi I got really problem on CiS. I have problem in one Cis that print 4" black vertical Line. so i did copy in long way potriat . after long time i got cis and change it. then the problem occur. all the 5 cis not working so i check all the cable the PUI board and all. please give some advice cause of lockdown i cannot get any items from aboard .. plz plz help me

  2. #2
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by xpert copy View Post
    hi I got really problem on CiS. I have problem in one Cis that print 4" black vertical Line. so i did copy in long way potriat . after long time i got cis and change it. then the problem occur. all the 5 cis not working so i check all the cable the PUI board and all. please give some advice cause of lockdown i cannot get any items from aboard .. plz plz help me
    Hi

    So don't any of the CISs work at present? There should be an overlap between them so that the whole image is scanned.
    Press the GREEN button!!

  3. #3
    Senior Tech 2,500+ Posts
    Ricoh Mpw 2400 CIS

    mikadonovan's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Did you do this?
    Attached Files Attached Files
    NEVER ASSUME ANYTHING

  4. #4
    Junior Member xpert copy's Avatar
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    Re: Ricoh Mpw 2400 CIS

    all 5 cis lamp is not lighting. and there is no sp 4972 code in my mpw 2400...

  5. #5
    Senior Tech 2,500+ Posts
    Ricoh Mpw 2400 CIS

    mikadonovan's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by xpert copy View Post
    all 5 cis lamp is not lighting. and there is no sp 4972 code in my mpw 2400...
    It may be in SSP. That excerpt is from the manual.
    NEVER ASSUME ANYTHING

  6. #6
    Junior Member xpert copy's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by mikadonovan View Post
    It may be in SSP. That excerpt is from the manual.

    how to get in ssp mode in mpw 2400

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by xpert copy View Post
    how to get in ssp mode in mpw 2400
    Maybe you shouldn't be attempting to work on any Ricoh equipment if you need to ask that question.

  8. #8
    Junior Member xpert copy's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by slimslob View Post
    Maybe you shouldn't be attempting to work on any Ricoh equipment if you need to ask that question.

    yes i am new on this devices

  9. #9
    Senior Tech 2,500+ Posts
    Ricoh Mpw 2400 CIS

    mikadonovan's Avatar
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    Re: Ricoh Mpw 2400 CIS

    Quote Originally Posted by xpert copy View Post
    how to get in ssp mode in mpw 2400
    Enter sp mode, hold the "#" key and select the system tab.
    NEVER ASSUME ANYTHING

  10. #10
    Senior Tech 100+ Posts
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    Re: Ricoh Mpw 2400 CIS

    I would start with putting the old CIS back into the machine and test.

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