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Thread: SP 262 sfnw

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    SP 262 sfnw

    Won't print multiple pdf's. Device locks up and/or prints partial pages. Q is empty (job is delivered). Network isolated. The page that prints is only half there and the rest looks like noise related. Tried different drivers.

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    Re: SP 262 sfnw

    Quote Originally Posted by Tech09 View Post
    Won't print multiple pdf's. Device locks up and/or prints partial pages. Q is empty (job is delivered). Network isolated. The page that prints is only half there and the rest looks like noise related. Tried different drivers.
    When printing the .pdf files, are you printing from Acrobat Reader, Chrome viewer or other application ??

    I've had issues when using chrome to print pdf files

  3. #3
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    SP 262 sfnw

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    Re: SP 262 sfnw

    Quote Originally Posted by Tech09 View Post
    Won't print multiple pdf's. Device locks up and/or prints partial pages. Q is empty (job is delivered). Network isolated. The page that prints is only half there and the rest looks like noise related. Tried different drivers.
    Sounds like driver does word print ok is the problem only pdf if so could be font issue

  4. #4
    Senior Tech 100+ Posts dalewb74's Avatar
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    Re: SP 262 sfnw

    if its from adobe is it up to date?

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    SP 262 sfnw

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    Re: SP 262 sfnw

    Quote Originally Posted by Tech09 View Post
    Won't print multiple pdf's. Device locks up and/or prints partial pages. Q is empty (job is delivered). Network isolated. The page that prints is only half there and the rest looks like noise related. Tried different drivers.
    examples of print?

    error codes?

    pages on consumables?

    other than drivers have you ruled out mech failure?

    please tell us WHAT has been done to the unit before failure.

  6. #6
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    Re: SP 262 sfnw

    It has this problem from several workstations and laptops, and also different PDF's. Originally, I thought is was a driver problem but we've tried several different ones with no success. Haven't been able to pinpoint a time when it started happening either (like a windows update).

  7. #7
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    Re: SP 262 sfnw

    Internal prints are fine, and so are copies.

  8. #8
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    Re: SP 262 sfnw

    Quote Originally Posted by Tech09 View Post
    It has this problem from several workstations and laptops, and also different PDF's. Originally, I thought is was a driver problem but we've tried several different ones with no success. Haven't been able to pinpoint a time when it started happening either (like a windows update).
    OK I think you have just answered your question windows update wait for next up date or uninstall or try firmware on printer including pdf section

  9. #9
    Retired 10,000+ Posts slimslob's Avatar
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    Re: SP 262 sfnw

    Regardless of the driver being used, what port is being used. Common problem when WSD is used.

  10. #10
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    SP 262 sfnw

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    Re: SP 262 sfnw

    Quote Originally Posted by slimslob View Post
    Regardless of the driver being used, what port is being used. Common problem when WSD is used.
    +1

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