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  1. #1
    Service Manager 1,000+ Posts fshead's Avatar
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    SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    hi
    i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
    I want to get into sp 5846-046 but cant in normal service mode..
    There must be another way?
    PM is ok..
    thanks

  2. #2
    Senior Tech 100+ Posts 8T2's Avatar
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    Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    Do you by chance mean supervisor mode?

    Sent from my WAS-LX1 using Tapatalk

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    You need to be in Factory SP mode to access sp 5846-046.

  4. #4
    Service Manager 2,500+ Posts
    SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

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    Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    Quote Originally Posted by fshead View Post
    hi
    i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
    I want to get into sp 5846-046 but cant in normal service mode..
    There must be another way?
    PM is ok..
    thanks
    Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    Quote Originally Posted by slimslob View Post
    You need to be in Factory SP mode to access sp 5846-046.

    thanks
    i never used factory mode on any color printers only copiers..

  6. #6
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    Quote Originally Posted by copier tech View Post
    Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.


    I couldnt as my router is 192.168.1.1
    I ended up getting machine to reset to DHCP by normal service mode,resetting printer settings.
    And then changed admin password to blank..
    I hate IT guys mucking with stuff so just to have power and purpose............

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