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  1. #1
    Junior Member thebillydangerous's Avatar
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    Ricoh scan to Gmail in 2021

    Scan to Gmail requires the "less secure apps" setting to work. That setting will go away in Feb 2021. I have reached out to Ricoh, but am curious what you other techs are planning or have implemented to continue working when Gmail takes away the "Less secure apps" setting. Thanks in advance. I appreciate all the combined knowledge of this community.

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh scan to Gmail in 2021

    "less secure apps" is only needed if the MFP does not support SSL/TLS/StartTLS. There is still the option on using a local relay such as stunnel.

    You can also setup an account with GoDaddy. Their secureserver.net SMTP still supports port 25. They also support port 80 in case have a problem with normal SMTP ports being blocked. AT&T used to block outgoing SMTP from a scan device to any server except their own. Port 80 cannot be blocked as it is the same port used for internet access.

  3. #3
    Service Manager 1,000+ Posts
    Ricoh scan to Gmail in 2021

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    Re: Ricoh scan to Gmail in 2021

    The solution might involve the use of an App Password as seen in this video.

    How To Setup Scan To Email On Canon Copier - YouTube

  4. #4
    Service Manager 5,000+ Posts
    Ricoh scan to Gmail in 2021

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    Re: Ricoh scan to Gmail in 2021

    Quote Originally Posted by SalesServiceGuy View Post
    The solution might involve the use of an App Password as seen in this video.

    How To Setup Scan To Email On Canon Copier - YouTube
    his is a ricoh not canon

  5. #5
    Service Manager 2,500+ Posts
    Ricoh scan to Gmail in 2021

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    Re: Ricoh scan to Gmail in 2021

    Quote Originally Posted by SalesServiceGuy View Post
    The solution might involve the use of an App Password
    This is absolutely the solution, after enabling 2-factor authentication.
    Been doing it for quite a while, and there a few other discussions about it.

    Reducing the security level by "allowing less secure apps" is NEVER a good idea

  6. #6
    Junior Member thebillydangerous's Avatar
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    Re: Ricoh scan to Gmail in 2021

    Thanks all. I have tested with my admin C4504.
    App password setting works a charm.
    1000 kindnesses to all who read and chimed in.

  7. #7
    Service Manager 1,000+ Posts
    Ricoh scan to Gmail in 2021


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    Re: Ricoh scan to Gmail in 2021

    This is excellent information. I wish we had a sticky area on this forum, this answer will be needed and asked by many techs when less secure apps is taken away.

  8. #8
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    Re: Ricoh scan to Gmail in 2021

    "App password" setting also works with scan to MS Office365 (outlook) e-mail when 2-factor authentication is enabled on the account MS Office365 account.

  9. #9
    Service Manager 1,000+ Posts
    Ricoh scan to Gmail in 2021

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    Re: Ricoh scan to Gmail in 2021

    Quote Originally Posted by JaysOnTheEDGE View Post
    "App password" setting also works with scan to MS Office365 (outlook) e-mail when 2-factor authentication is enabled on the account MS Office365 account.
    Fantastic! Can you detail where in the Admin area of O365 the switch for 2FA is located?

  10. #10
    Senior Tech 100+ Posts
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    Re: Ricoh scan to Gmail in 2021

    Good info. The video is for a Canon but setting up on a Ricoh is no big deal, the Gmail settings was the golden part... Good to know.

    Sent from my LM-V405 using Tapatalk

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