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  1. #11
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: mp c2011 scanner issue

    Maybe changing your DF Lead Edge, or Trailing Edge will resolve the issue.
    Aye! Cut the crap

  2. #12
    Senior Tech 250+ Posts
    mp c2011 scanner issue

    GIUBOSS's Avatar
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    Re: mp c2011 scanner issue

    Quote Originally Posted by Marwanalhajbi View Post
    I apologies for my poor skills in ricoh,
    however the line appears only in MPC series ,meanwhile i tried to make a scan on aficio mp c2551 no line at all on any edge,that why i'm asking how to solve this issue,
    my question is there any way to make a scan without a line appear on the edge ,our i have to convince the buyer that is normal??

    thanks to ur kindness
    get the technical manual if you don't know the machine, if you know how to enter sp mode check the feed and adf values ​​if they coincide with the birth certificate, if any.

  3. #13
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    Re: mp c2011 scanner issue

    Quote Originally Posted by sandmanmac View Post
    So you have yet to even respond to ANY of the suggestions you've been provided by several people!
    I'll ask you again....Is the registration off? Adjust it in SP mode!

    Is the image reduced? ( My bet is that it is)
    Make a copy through the ADF and then hold it up to the original and check Registration AND magnification.
    I bet that the copy is reduced 2-3mm...thus the line (edge of paper)
    If so, Adjust ADF magnification in SP mode (6xxx) by about -1%.

    EDIT: I forgot to add that the reason I returned to this thread is that I literally had (what appears to be) this exact issue on an MP C3003 that I just picked up today. I Adjusted ADF magnification. All good


    thanks,it was from ADF registration from sp mode ,i register it and the machine is working fine

  4. #14
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    Re: mp c2011 scanner issue

    Quote Originally Posted by GIUBOSS View Post
    get the technical manual if you don't know the machine, if you know how to enter sp mode check the feed and adf values ​​if they coincide with the birth certificate, if any.

    thanks it was adf registration

  5. #15
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    Re: mp c2011 scanner issue

    Quote Originally Posted by keithxxiii View Post
    Maybe changing your DF Lead Edge, or Trailing Edge will resolve the issue.

    EXACTLY,that was the problem thanks to u

  6. #16
    Field Supervisor 500+ Posts
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    Re: mp c2011 scanner issue

    Technician 101.

  7. #17
    Copier Technician 500+ Posts
    mp c2011 scanner issue

    mga's Avatar
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    Re: mp c2011 scanner issue

    Thank you for letting us know the outcome well done.

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