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  1. #1
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    Removing papercut

    How can I remove papercut from IM C3500?

  2. #2
    Service Manager 5,000+ Posts
    Removing papercut

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    Re: Removing papercut

    Quote Originally Posted by Babaknr View Post
    How can I remove papercut from IM C3500?

    Either via admin settings at the machine or log on to the machine via the WIM go to extended features & choose uninstall.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Copier Technician 1,000+ Posts
    Removing papercut

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    Re: Removing papercut

    If you uninstall paper cut your machine may not print. When installing it changes some default settings wish may lock you out if this happens I reset in factory 58xx 046 and format hdd and clear parts of nvram.
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  4. #4
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    Re: Removing papercut

    First Download and the Ricoh Remote Operation Client (ROC) app https://portal.celiveo.com/pluginfil...ridp-1.6.1.zip

    Follow the instructions below:

    8.7: Configure Printer to Install Embedded Agent for Ricoh

    PaperCut PaperCut MF - Ricoh SmartSDK Embedded Manual
    PaperCut MF embedded application 3.0.0
    2021-11-17
    7.1.1 Uninstall PaperCut MF with the Ricoh Remote Operation Client (ROC)
    To permanently uninstall PaperCut MF - Ricoh (SmartSDK) using the ROC:
    1. Start the ROC.
    2. In the ROC's table, select the required devices.
    3.
    Navigate to Application > Uninstall.
    4.
    With the required devices still selected, in Product ID, enter 1711276062; click Run.
    5. With the required devices still selected, in Product ID, enter 33817035; click Run.
    Note: This uninstalls rxconfServlet.
    6.
    With the required devices still selected, in Product ID, enter 33817044 or 1711276222; click
    Run.
    Note: This uninstalls ryspServlet.
    7.
    With the required devices still selected, navigate to Application > List apps.
    8.
    Click Run.
    9.
    Verify that the ROC's Console does not display the PaperCut MF embedded application for
    the required devices.
    10. You may need to revisit the required device settings you may have previously configured.
    For more information, see:
    2.4.1.3 Configure the device's user access permission settings
    2.4.1.4 Install the PaperCut MF embedded application
    2.6 Configure the device's Home screen
    2.7 Configure the device's timeout
    11. Restart the required devices.
    12. Log in to the PaperCut MF Admin web interface.
    13. Navigate to Devices.
    14. Select each required device.
    15. Click Actions > Delete this device.
    16. Click Devices and verify that the required devices are no longer listed.
    17. Click Log out.
    18. Access the physical devices.
    19. Verify that PaperCut MF - Ricoh (SmartSDK) is not available on the required devices.

    To permanently uninstall PaperCut MF - Ricoh (SmartSDK) without using the ROC:
    Log in to the device's web interface as an administrator.
    Navigate to Device Management > Configuration > Extended Feature Settings > Uninstall.
    3.
    Select the PaperCut MF row; then click Uninstall; then click Ok.
    4.
    Select the rspServlet row; click Uninstall; then click Ok.
    Select the rConfServlet row; then click Uninstall; then click Ok.
    6.
    You may need to revisit the required device settings you may have previously configured.

  5. #5
    Trusted Tech 50+ Posts
    Removing papercut


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    Re: Removing papercut

    Quote Originally Posted by Babaknr View Post
    How can I remove papercut from IM C3500?
    Is the device looking for the paper cut server, when you power it on?

  6. #6
    Technician
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    Re: Removing papercut

    Quote Originally Posted by satins View Post
    Is the device looking for the paper cut server, when you power it on?
    No, removing the products from the device stops PaperCut. It didn’t remove the screen icon for me but the device is working perfectly fine & does not launch Papercut after restart.

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