is the registration of the image on the paper correct?
is the registration of the image on the paper correct?
Seen intermittent jamming due to fusing sleeve becoming dry and difficult to turn. Causes slight delay in paper transport that may not be an issue in simplex but becomes an issue in duplex. If it is a lightly used machine the fuser sleeve may be well under rated yield.
Following the "KISS Principle", how many clicks on this machine? If it's over 150K, you might want to start with new feed/separation rollers, check your torque limiters, and cleaning all the rollers in the feed and duplex path.
If it's just "randomly" jamming, that's my go-to starting point.
Hello guys
Changed Friday all three sensors in the exit unit, tried smc printout (3 times) and everything ok.... Customer prints ONE sheet (duplex)... And again J27!.... I start to think that there is a problem in the network or so (already tried pcl6 and pcl5). The other thing is that this machine has a different exit unit as other machines we have around, it looks like a kind of motorized fax exit, other machines have only a simple plastic exit tray.
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"loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
UPDATE!!
Hello guys
The problem was caused by the BIN TRAY BN3110......i removed the tray one week ago and no more jams.... Till today....the machine works fine e with a normal exit tray.
Thank you for al your suggestions
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There is no Bridge Unit installed, only the BN3110
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