MPC2003 Won't wake up from sleep.

[Chummy]

Does anyone have a solution for a problem I am having with an Ricoh MP C2003. The machine works well during normal operation. When it goes into sleep mode the machine won't wake up when either a print job is sent, the DF is lifted or a document is placed on the feeder. The control panel is also inoperable until the machine is turned OFF/ON when normal operation carries on until sleep mode starts again. Lapsed firmware has been updated and the controller board swapped with one from another machine. Any suggestions will be appreciated.

[ThePomqueteer]

Have you power cycled the machine?

If you did, my next step would be firmware.

[slimslob]

Have you power cycled the machine?

If you did, my next step would be firmware.

You obviously did not read all of what Chummy posted.

[BillyCarpenter]

You obviously did not read all of what Chummy posted.

Or any of it.

[slimslob]

If firmware is up to date, check all time out settings. Multiple settings being exact the same can cause problems.

[copier tech]

Does anyone have a solution for a problem I am having with an Ricoh MP C2003. The machine works well during normal operation. When it goes into sleep mode the machine won't wake up when either a print job is sent, the DF is lifted or a document is placed on the feeder. The control panel is also inoperable until the machine is turned OFF/ON when normal operation carries on until sleep mode starts again. Lapsed firmware has been updated and the controller board swapped with one from another machine. Any suggestions will be appreciated.

What firmware did you update, the package or using the romdata method?

There was a bulletin on this specific issue.

[Chummy]

To be fare to ThePomqueteer, I did edit the question whilst receiving the quick reply.

I have updated the firmware using the romdata method.

The timer settings are set as follows :- Sleep mode 60 mins
System, Copier, Print & Scanner Auto reset 60 secs
Auto logout 240 secs
Fuser OFF mode is off.

Which bulletin relates to this problem ?

Many thanks for the replies so far

[copier tech]

To be fare to ThePomqueteer, I did edit the question whilst receiving the quick reply.

I have updated the firmware using the romdata method.

The timer settings are set as follows :- Sleep mode 60 mins
System, Copier, Print & Scanner Auto reset 60 secs
Auto logout 240 secs
Fuser OFF mode is off.

Which bulletin relates to this problem ?

Many thanks for the replies so far

OK, so which files did you update? Theres about 20.

[Chummy]

The files updated are :-
Engine v 1.33:01
Net Support v 12.94
OpePanel v 1.15
PDF v1.06
Printer v 1.15
Scanner v 01.14
SysCopy v 1.30
Web Support v 1.13
Web Uapl v 1.06

All other firmware is up to date.

[ThePomqueteer]

To be fare to ThePomqueteer, I did edit the question whilst receiving the quick reply.

I have updated the firmware using the romdata method.

The timer settings are set as follows :- Sleep mode 60 mins
System, Copier, Print & Scanner Auto reset 60 secs
Auto logout 240 secs
Fuser OFF mode is off.

Which bulletin relates to this problem ?

Many thanks for the replies so far

I was going to say I know I didn’t see anything about firmware when I first read it, thought I was going crazy for a second there