MPC2003 Won't wake up from sleep.

[slimslob]

System, Copier, Print & Scanner Auto reset 60 secs

I have had strange problems when all three were set the same. Gets even worse when auto logoff is also set to the same time.

[copier tech]

The files updated are :-
Engine v 1.33:01
Net Support v 12.94
OpePanel v 1.15
PDF v1.06
Printer v 1.15
Scanner v 01.14
SysCopy v 1.30
Web Support v 1.13
Web Uapl v 1.06

All other firmware is up to date.

What version is your power Saving sys on?

I usually turn off JAVA with SP 5730 set to 0 this can help with various issues.

See attached page 107

Troubleshooting Bulletins.pdf

[anothertech]

What version is your power Saving sys on?

I usually turn off JAVA with SP 5730 set to 0 this can help with various issues.

See attached page 107

Troubleshooting Bulletins.pdf

That troubleshooting document would be much more useful if someone would remove all of the entries that relate to firmware. Then they could just say "Update firmware and if still a problem, refer to the document."

[mga]

I would do all this
Reset in factory 58xx 0x6
Format hdd
Clear nvram all apart from 1&2
Reset up machine from scratch
Turn of java
Update all firmware
If you need java update java firmware

Good luck

[copier tech]

I would do all this
Reset in factory 58xx 0x6
Format hdd
Clear nvram all apart from 1&2
Reset up machine from scratch
Turn of java
Update all firmware
If you need java update java firmware

Good luck

You have this list in the wrong order.

Update ALL firmware, then java before you start clearing anything.

[mga]

You have this list in the wrong order.

Update ALL firmware, then java before you start clearing anything.

I prefer to update firmware after clearing parts of nvram etc it's never given me any problems unless you can tell me what the difference would be.

[copier tech]

I prefer to update firmware after clearing parts of nvram etc it's never given me any problems unless you can tell me what the difference would be.

Quite simply because its the quickest & easiest first step to update firmware before clearing settings & as you you say "Reset up machine from scratch"

[mga]

Quite simply because its the quickest & easiest first step to update firmware before clearing settings & as you you say "Reset up machine from scratch"

I thought he's tried all that but I may be wrong.

[Chummy]

After again checking the firmware was up to date, I changed all time out settings, turned off Java and rebooted machine. Still machine wouldn't wake up from sleep. I then tried to do a complete reformat of the HDD, the screen just froze for ever and a day. After rebooting the machine I then formatted each partition of the HDD in turn, rebooted again. You've guessed it - normal operation has resumed !!!!!!

Many thanks to all for your contributions.

[Gift]

thanks for getting back with your feedback