Page 1 of 4 1234 LastLast
Results 1 to 10 of 33
  1. #1
    Senior Tech 250+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    416
    Rep Power
    28

    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Would this be resolved by a firmware upgrade? Got 2 PCs scanning to Home with no problem but getting an authentication error for 3 Pros.

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    12,622
    Rep Power
    315

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    The main difference between Win 10 Home and Win 10 Pro is that Pro can join a domain. If the Win 10 Pro is part of a domain the the C2003 have the Domain Name properly set in the interface settings, the first DNS must be the primary domain DNS and scanning must be to the computer name.

  3. #3
    IT Manager 5,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    6,057
    Rep Power
    90

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Did you add user under the security tab?

  4. #4
    Service Manager 2,500+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    4,906
    Rep Power
    107

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by patterson70 View Post
    Would this be resolved by a firmware upgrade? Got 2 PCs scanning to Home with no problem but getting an authentication error for 3 Pros.
    Yes update the firmware if you're still having issues as there was a security release for this model enabling SMB 2/3 support.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Senior Tech 250+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    416
    Rep Power
    28

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by slimslob View Post
    The main difference between Win 10 Home and Win 10 Pro is that Pro can join a domain. If the Win 10 Pro is part of a domain the the C2003 have the Domain Name properly set in the interface settings, the first DNS must be the primary domain DNS and scanning must be to the computer name.
    There is no domain. I am trying both computer name and IP address and both are not working for 4 of 6 PCs. I did not enter any domain IPs. Maybe I should use googles domain? 8.8.8.8 and 4.4.4.4?

  6. #6
    Senior Tech 250+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    416
    Rep Power
    28

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by bsm2 View Post
    Did you add user under the security tab?
    Not sure where the security tab is. I was in under admin and just added a user the usual way. Is there another way under a security tab of some sort?

  7. #7
    Senior Tech 250+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    416
    Rep Power
    28

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by copier tech View Post
    Yes update the firmware if you're still having issues as there was a security release for this model enabling SMB 2/3 support.

    I am working on getting the firmware. I had set SMB 1.0 in Programs.

  8. #8
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    12,622
    Rep Power
    315

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by patterson70 View Post
    I am working on getting the firmware. I had set SMB 1.0 in Programs.
    Contact a local authorized Ricoh Family Group dealer to update it for you.

  9. #9
    Senior Tech 250+ Posts
    MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro


    Join Date
    May 2010
    Location
    Rockville, Md
    Posts
    416
    Rep Power
    28

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    Quote Originally Posted by slimslob View Post
    Contact a local authorized Ricoh Family Group dealer to update it for you.
    Thanks, I can do it and have a source for the firmware.

  10. #10
    Technician
    Join Date
    Jun 2012
    Posts
    19
    Rep Power
    18

    Re: MP C2003 Can scan to WIN 10 Home but not WIN 10 Pro

    You could try to switch SMB port to 445 via telnet if it's still set to 139.
    Code:
    msh> smb client port 445
    and don't forget to log out otherwise changes won't be saved.
    Last edited by heeks; 10-11-2020 at 10:22 PM. Reason: added [code]

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here