Originally Posted by
Doug James
Hello, I went to a call a few weeks ago and found the Magenta housing main drive gear was froze and replaced the entire magenta developer housing with a new OEM and the machine was working fine. A couple of weeks later I get a call that the magenta toner cartridge was showing empty when it was full. I go to investigate and find the magenta toner pump was not delivering toner to the developer housing. This customer is using OEM toner. Is there something I am missing here. I am planning on installing a toner pump but is this a normal problem with this model ? Thanks so much for any responses !!!
Bookmarks