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  1. #11
    Copier Technician 1,000+ Posts
    Ricoh mp c5502 color pattern (black fade)

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    Re: Ricoh mp c5502 color pattern (black fade)

    Quote Originally Posted by slimslob View Post
    Take a closer look at where the horizontal and vertical color bars cross. It does affect all colors.
    I can only see fault with black I think it would be more likely pcu or dev area BUT I could be wrong
    Regards Mark

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  2. #12
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    Ricoh mp c5502 color pattern (black fade)

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    Re: Ricoh mp c5502 color pattern (black fade)

    Quote Originally Posted by mga View Post
    I can only see fault with black I think it would be more likely pcu or dev area BUT I could be wrong
    Look at the lower right hand portion of the PDF. The fade pattern crosses all 4 colors. Not as bad as the K but still there. M is the next most noticeable. C very little but still there.

  3. #13
    Copier Technician 1,000+ Posts
    Ricoh mp c5502 color pattern (black fade)

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    Re: Ricoh mp c5502 color pattern (black fade)

    Quote Originally Posted by slimslob View Post
    Look at the lower right hand portion of the PDF. The fade pattern crosses all 4 colors. Not as bad as the K but still there. M is the next most noticeable. C very little but still there.
    Best to wait for the outcome I would place a 20p bet it's not ptr.
    Stay safe slimslob
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

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  4. #14
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ricoh mp c5502 color pattern (black fade)

    May be 2 different problems as well.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #15
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    Re: Ricoh mp c5502 color pattern (black fade)

    Am quite sure its the PTR.
    I've the part for the customer, waiting for delivery.

  6. #16
    Service Manager 1,000+ Posts
    Ricoh mp c5502 color pattern (black fade)

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    Re: Ricoh mp c5502 color pattern (black fade)

    What are the Total Color and B/W counts on this machine? This information would be super helpful.

    I think Slim may be on to something. Possibly ITB unit (only thing aside from PTR that all colors share). Usually the PTR's on this model go over 1 million prints in our experience....rarely causes an image defect unless the entire transfer case is out of position (broken pin on rear side).
    Lower left corner of the sample you can see the yellow square is almost completely washed out. And actually the yellow square on the right side is pretty bad too.
    As Slim mentioned, the bottom right corner where the bars cross, you can see the defect in at least three colors, M,Y and K.
    No matter where you look for black, it seems to me to be weak developer/toner mix.

    Can't rule out the fuser either though.
    Omertà

  7. #17
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    Re: Ricoh mp c5502 color pattern (black fade)

    Please,
    mention counters of
    pcu (unit or parts?), developer(box), F.U., paper transfer, ITB (cleaner).
    Do you use original Ricoh parts?
    Do you rebuild the pcu yourself?


  8. #18
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    Re: Ricoh mp c5502 color pattern (black fade)

    Hello Guys,
    I think I've found solution.
    The developer didn't match toner, compatible toner was used against OEM developer, so I changed all developers to compatible developer and machine seems to be back again.
    Customers lie alot.

  9. #19
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ricoh mp c5502 color pattern (black fade)

    Quote Originally Posted by Pixtech Frameworks View Post
    Hello Guys,
    I think I've found solution.
    The developer didn't match toner, compatible toner was used against OEM developer, so I changed all developers to compatible developer and machine seems to be back again.
    Customers lie alot.
    Of course many customers will lie. You know your customers.
    Did they refill genuine cartridges with compatible toner powder or changed whole cartridges with compatible ones?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #20
    Senior Tech 100+ Posts
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    Re: Ricoh mp c5502 color pattern (black fade)

    They refill genuine cartridge with compatible toner. Forgetting it an OEM developer, and lied it's original toner. Compatible developer must be used with compatible toner.

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