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Thread: SC672-Mpc3504

  1. #1
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    SC672-Mpc3504

    Hello,
    I have a problem with machine Mpc3504, because it keeps showing me that there is a problem with a code sc672-00.
    Do you have any suggestion on how to fix this problem?

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    Re: SC672-Mpc3504

    Hello

    I haven't worked with this particular model but from what I have experienced with multi-function black and white models is that SC 672 is normally a hard drive fault. Change the hard drive and test. If you still have a problem change the controller and test.

  3. #3
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    SC672-Mpc3504

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    Re: SC672-Mpc3504

    Usually SC672-00 is going to be the Controller board.
    Omertà

  4. #4
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    SC672-Mpc3504

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    Re: SC672-Mpc3504

    Quote Originally Posted by tavorh View Post
    Hello,
    I have a problem with machine Mpc3504, because it keeps showing me that there is a problem with a code sc672-00.
    Do you have any suggestion on how to fix this problem?

    Try updating the firmware if this fails replace the controller.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
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    SC672-Mpc3504

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    Re: SC672-Mpc3504

    There should be a dash number after the SC672 like SC672-11. They are all covered in the service manual. On the metis a common cause was the USB cable between the Controller and the Operation panel. Common enough that Ricoh-USA put out a service bulletin on it. Try disconnecting and reconnecting the USB cable at both ends.

  6. #6
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    SC672-Mpc3504

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    Re: SC672-Mpc3504

    Quote Originally Posted by KeviM View Post
    Hello

    I haven't worked with this particular model but from what I have experienced with multi-function black and white models is that SC 672 is normally a hard drive fault. Change the hard drive and test. If you still have a problem change the controller and test.
    Controller start up error on C3504. HDD errors are in the 800s.

  7. #7
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    Re: SC672-Mpc3504

    If there is a line filter with network filter try using it.I spoke to Lee at Hytec and he suggested it.That is if the controller hasn't puked....
    Last edited by MIKON; 10-27-2020 at 12:39 AM.

  8. #8
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    Re: SC672-Mpc3504

    Quote Originally Posted by slimslob View Post
    Controller start up error on C3504. HDD errors are in the 800s.
    Thanks slim. Wasn't certain if it was the same as the black and white models

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