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  1. #1
    Major Asshole! 2,500+ Posts
    Asking for advise: envelopes on Ricoh machines

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    Asking for advise: envelopes on Ricoh machines

    Good morning, all.

    I'd like to know from techs on the field with customers printing envelopes, what are your insights?

    Interested on tips for improving throughput, print quality or minimize trouble (all three, if at all possible).

    Thank you! Stay safe.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

  2. #2
    Senior Tech 2,500+ Posts
    Asking for advise: envelopes on Ricoh machines

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    Re: Asking for advise: envelopes on Ricoh machines

    I have some 4100's with the envelope feeder tray, and they seem to work well (no service calls reported for feeding issues). The only initial trouble I run into is envelopes in the bypass tray on the MFP's, but after you experiment a little with media and settings to find the sweet spot, they seem to work OK. You need a savvy customer to avoid unecessary
    complaints.
    NEVER ASSUME ANYTHING

  3. #3
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    Re: Asking for advise: envelopes on Ricoh machines

    Had a Ricoh P 800 printer that would wrinkle envelopes no matter what setting I used. The envelopes were the standard com 10.
    Switched to the pre stick with tape and they worked perfectly. Envelopes can be strange.

  4. #4
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    Asking for advise: envelopes on Ricoh machines

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    Re: Asking for advise: envelopes on Ricoh machines

    make sure they get 'flat folded ' envelopes.. or they will be calling for for wrinkles

  5. #5
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    Re: Asking for advise: envelopes on Ricoh machines

    if using a full color solid fill logo The image density will look slightly off if you print close the corners where the back and the sides are glued together to form the envelope. because of the paper being thicker where the over laps are. for black text like return address it will be fine only issue i have run into customer complains about image looking bad then i explain that to them and they understand.

    Use envelopes specifically for laser printers / copiers, especially if window had a customer run offset window envelopes and the windows melted in the fuser

  6. #6
    Service Manager 10,000+ Posts
    Asking for advise: envelopes on Ricoh machines

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    Re: Asking for advise: envelopes on Ricoh machines

    Quote Originally Posted by JaysOnTheEDGE View Post
    if using a full color solid fill logo The image density will look slightly off if you print close the corners where the back and the sides are glued together to form the envelope. because of the paper being thicker where the over laps are. for black text like return address it will be fine only issue i have run into customer complains about image looking bad then i explain that to them and they understand.

    Use envelopes specifically for laser printers / copiers, especially if window had a customer run offset window envelopes and the windows melted in the fuser
    correct Jay,

    but I guess I ASSumed they would be using the products MEDIA GUIDE as to allowable media. Every machine comes with one. Even within brands, media specs CAN change between the models. WINDOWS envelopes are highly frowned upon.... there are only a FEW brands that pass muster.

    I guess studying both the service/user/admin/network manuals would help any tech or user.

    How many calls have all of us taken that turned out to be a simple end user F' up? Spent a good of my 31+ years chasing stupid end user mistakes and some have been intentional disregards for contract rules.. Manufacturer Specs... tech advice.

    +1 to the immortal phrase " Customers Effin' Lie "

    Good Call brother!

  7. #7
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: Asking for advise: envelopes on Ricoh machines

    Printing envelopes on copiers usually Suck no fix if it wrinkles them
    printers IE HP always seem to work

  8. #8
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    Re: Asking for advise: envelopes on Ricoh machines

    My SP 4310 feeds them great from the bypass. There is an envelope lever I can flip up if feeding several otherwise I leave it alone. It wrinkles occasionally but I only feed them once in a while...

    Sent from my LM-V405 using Tapatalk

  9. #9
    Major Asshole! 2,500+ Posts
    Asking for advise: envelopes on Ricoh machines

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    Re: Asking for advise: envelopes on Ricoh machines

    Thank you all for your input - some of the stuff I already knew from experience, but I've also read some new things. Oddly, no one mentioned production machines - I'd guess speed and high temperature aren't an envelope's best friend?
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Asking for advise: envelopes on Ricoh machines

    Quote Originally Posted by mrwho View Post
    Thank you all for your input - some of the stuff I already knew from experience, but I've also read some new things. Oddly, no one mentioned production machines - I'd guess speed and high temperature aren't an envelope's best friend?
    How enveloped react to speed and heat are not a problem. The bugaboo for envelopes on Pro models is the length of paper path leading to a much greater opportunity for the envelopes to JAM. If you have a customer, like a school district, with an occasional need to bulk print return addresses on window envelopes high speed duplicator works quite well. Short flat paper path. Speeds up to 150 ppm.

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