Originally Posted by
JayPaul
Hi all,
We had a problem on MPC 306 DF about a month ago, when customer tried to copy double sided pages, sometimes it would feed the page through but when it comes to reversing the page back again to turn it around, it doesn't do it. The rollers carry on spinning and the page just falls out then 2 seconds later it beeps for a jam. It leaves either jam code 004 or 054. My colleague cleaned the sensor (registration I believe) and problem stopped, call came back in yesterday and I went there, DF all in good condition, I had a look at the sensor and there was barely any dust at all on it. I am ordering new sensors and maybe a pcb (they are only £8) which I hope would solve the problem.
Just wanted to know if any of you have seen this problem on this model and what you did to solve it?
I used to see this problem on an old infotec A3 model (the 2122 or something) and weirdly the cause on that was the little blue strips of felt they use to make it quieter, the glue went through them and sometimes got stuck. Can't see that being the problem on this though!
*Firmware was also updated to latest and feed unit was replaced a month ago
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