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  1. #1
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    Ricoh MP C8003 Fuser Heat Roller

    We are having trouble with the Heat Rollers (D258-4460) in these machines completely failing. Some of them have ripped apart. The replacement part is $700 and i was just wondering if anyone out there has found the parts to rebuild these. I can find the two flanges (D258-4464 & D258-4465) and the core(D258-4468), but not the outer part which is the main problem.

  2. #2
    Service Manager 10,000+ Posts
    Ricoh MP C8003 Fuser Heat Roller

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    Re: Ricoh MP C8003 Fuser Heat Roller

    Quote Originally Posted by jerrybrown View Post
    We are having trouble with the Heat Rollers (D258-4460) in these machines completely failing. Some of them have ripped apart. The replacement part is $700 and i was just wondering if anyone out there has found the parts to rebuild these. I can find the two flanges (D258-4464 & D258-4465) and the core(D258-4468), but not the outer part which is the main problem.
    I wouldn't go after market if OEM are failing.

    what media are these folks using? if it's rated for INKJET then there's your problem.

    can you show us PICTURES or parts diags of the part you are referring to?

  3. #3
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    Re: Ricoh MP C8003 Fuser Heat Roller

    They are not using any kind of strange paper.

  4. #4
    Service Manager 10,000+ Posts
    Ricoh MP C8003 Fuser Heat Roller

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    Re: Ricoh MP C8003 Fuser Heat Roller

    Quote Originally Posted by jerrybrown View Post
    They are not using any kind of strange paper.
    define " strange paper."

    are they using ANYTHING but plain?

    are the trays set TO plain?

    you leave too many questions as to other conditions/media/coverage/supplies..

    I am tired of pulling teeth with people.

    your problem AFAIK is uncommon.

    Phil B. ' The Dentist '

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    Re: Ricoh MP C8003 Fuser Heat Roller

    Quote Originally Posted by Phil B. View Post
    define " strange paper."

    are they using ANYTHING but plain?

    are the trays set TO plain?

    you leave too many questions as to other conditions/media/coverage/supplies..

    I am tired of pulling teeth with people.

    your problem AFAIK is uncommon.

    Phil B. ' The Dentist '
    I wonder if they are trying to use a high volume office copier where the Production Model Pro C5210s would have been more appropriate.

  6. #6
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    Re: Ricoh MP C8003 Fuser Heat Roller

    I'm also interested in seeing some pictures and numbers here. We don't have a lot of those MFPs in the field but no major issues so far. I'd also check if the initial parts did also fail way too early or if failing begun with or after the first fuser PM.

  7. #7
    Service Manager 5,000+ Posts
    Ricoh MP C8003 Fuser Heat Roller

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    Re: Ricoh MP C8003 Fuser Heat Roller

    Quote Originally Posted by jerrybrown View Post
    We are having trouble with the Heat Rollers (D258-4460) in these machines completely failing. Some of them have ripped apart. The replacement part is $700 and i was just wondering if anyone out there has found the parts to rebuild these. I can find the two flanges (D258-4464 & D258-4465) and the core(D258-4468), but not the outer part which is the main problem.
    The parts manual lists every single part of the fuser so you can order whatever item you wish.


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  8. #8
    Senior Tech 250+ Posts
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    Re: Ricoh MP C8003 Fuser Heat Roller

    Have not had any rollers going bad (4460), The belts (4480) can rip up because of incorrect media use but they only cost about $150 USD

    The 3D parts manual is the way to go when your looking for parts that are not listed in the PDF manual.

  9. #9
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Ricoh MP C8003 Fuser Heat Roller

    Another reason that the belt tears is due to techs rebuilding the unit and not putting the shoulder screws where they are meant to go.
    Sounds stupid I know but we went through 4 units shredding belts til we discovered that.

  10. #10
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    Re: Ricoh MP C8003 Fuser Heat Roller

    I was not asking for you guys to figure out why these are failing, all I wanted to know is if anyone was seeing this and if there are any other options rather than buying the whole heat roller assembly. I would not be on here asking if I had not been through the parts manual including the 3d parts. You can get every part to rebuild the heat roller besides the outer sleeve, I was just wondering if there is any way to get just that part.

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