Results 1 to 6 of 6
  1. #1
    Service Manager 1,000+ Posts
    Join Date
    Jun 2012
    Location
    Turnhout
    Posts
    1,265
    Rep Power
    35

    printer preferences not activated in old office doc's on a c3003

    Hoi,
    We have made adjustments in the printer preferences in the printerdriver itself (advanced and general) from a c3003 installed on a server.
    It seems that it will make these new preferences changes only with new office documents that we open, not with old ones.
    In fact, with the old ones, the preferences still are set in the old way.
    We have restart a host pc, but that was n't a fix.
    Must we restart the server?
    I think that is very dificult at this large company, is there an easier way?
    Thank you (again) for your help!

  2. #2
    Service Manager 5,000+ Posts
    printer preferences not activated in old office doc's on a c3003

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    5,228
    Rep Power
    117

    Re: printer preferences not activated in old office doc's on a c3003

    Quote Originally Posted by Mark Bbb View Post
    Hoi,
    We have made adjustments in the printer preferences in the printerdriver itself (advanced and general) from a c3003 installed on a server.
    It seems that it will make these new preferences changes only with new office documents that we open, not with old ones.
    In fact, with the old ones, the preferences still are set in the old way.
    We have restart a host pc, but that was n't a fix.
    Must we restart the server?
    I think that is very dificult at this large company, is there an easier way?
    Thank you (again) for your help!

    If the driver is installed on the server & shared out to users you can't change all setting on the local PC's.

    But you can change default settings for each user in the advanced tab & set these as default.

    Defaults.jpg
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    13,280
    Rep Power
    339

    Re: printer preferences not activated in old office doc's on a c3003

    Check that the software is not set to save printer settings with the document.

  4. #4
    Service Manager 1,000+ Posts
    Join Date
    Jun 2012
    Location
    Turnhout
    Posts
    1,265
    Rep Power
    35

    Re: printer preferences not activated in old office doc's on a c3003

    Quote Originally Posted by copier tech View Post

    If the driver is installed on the server & shared out to users you can't change all setting on the local PC's.

    But you can change default settings for each user in the advanced tab & set these as default.

    Defaults.jpg
    C.T., i know, but even than it seems to be no solution! But i'm not sure, i thought we have tried that, i will tried it tomorrow.

  5. #5
    IT Manager 5,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    USA
    Posts
    7,092
    Rep Power
    105

    Re: printer preferences not activated in old office doc's on a c3003

    Check the setting in the docs
    MS will override any driver printer setting IE print from tray 3 even if the print driver is set to print from tray 1

  6. #6
    Product specialst support marvin-vegan's Avatar
    Join Date
    Jan 2021
    Location
    czech republic
    Posts
    27
    Rep Power
    5

    Re: printer preferences not activated in old office doc's on a c3003

    Quote Originally Posted by bsm2 View Post
    Check the setting in the docs
    MS will override any driver printer setting IE print from tray 3 even if the print driver is set to print from tray 1
    I must confirm. Large logistic company in my case was forwarding one MS Word document, created by one department. This doc had configured layout for special format and when people from different branch office tried to print the document, it ended with missmatch error.

    layout.jpg

    I went to site and played fist with the default printer properties, unable to configure correct. However this default worked perfectly with newly created docs. After a while we found out, that only forwarded documents created by other departments or other users have these problems. And if you can (I hope) enlarge the picture - these layout options for MS Word stays with document. Paper format, tray selection and so on. It overrides the PCL windows driver settings so you have to change them in document property, not printer driver. It has unfortunately higher priority in the printing process.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here