Ive got a 501 thats jamming in the fuser pretty consistently(only in the afternoons, the customer says) but the part that I cant figure out is that it jams out of both trays. When it jams out of tray 1 it says its a J31(tray1 double feed) and when its out of tray 2 it throws a j54(sep sensor off) every single time. even though its only jamming in the exact same spot in the fuser. Its not double feeding or stopping at the separation sensor. I ordered a new fuser and a few new sensors that I'm going to replace this week but I dont feel confident that's the issue. any help would be appreciated.
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