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  1. #1
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    Ricoh MPC 3004 with CMYK on top of page

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    Ricoh MPC 3004 with CMYK on top of page

    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
    Attached Images Attached Images

  2. #2
    Service Manager 10,000+ Posts
    Ricoh MPC 3004 with CMYK on top of page

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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by Alex1 View Post
    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
    the belt cleaner isn't removing those test marks

    be nice to see examples in PDF format yours are a little too small.

  3. #3
    Service Manager 5,000+ Posts
    Ricoh MPC 3004 with CMYK on top of page

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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by Alex1 View Post
    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
    Classic issue, you have the MUSIC patterns on the prints.

    Update the firmware & clean the patch sensors.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Service Manager 1,000+ Posts
    Ricoh MPC 3004 with CMYK on top of page


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    Re: Ricoh MPC 3004 with CMYK on top of page

    Check the side to side registration of the paper. Replace the ITB cleaning unit.

  5. #5
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Ricoh MPC 3004 with CMYK on top of page

    Usually there's just dust or fluffy stuff collectet in the transfer cleaning unit - cleaning should do the trick or in case it doesn't or the meter redings are very high you might consider to nstall a new one. I'd also put a new itb unit in the car just in case the installed one has a little damage on the surface, too.

  6. #6
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by anothertech View Post
    Check the side to side registration of the paper. Replace the ITB cleaning unit.
    +1 on this suggestion
    There are 10 types of people in this world, those who understand binary maths and those who don't

  7. #7
    Senior Tech 250+ Posts
    Ricoh MPC 3004 with CMYK on top of page

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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by anothertech View Post
    Check the side to side registration of the paper. Replace the ITB cleaning unit.
    This done the trick. Thank you all for your help.

  8. #8
    Senior Tech 250+ Posts
    Ricoh MPC 3004 with CMYK on top of page

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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by copier tech View Post
    Classic issue, you have the MUSIC patterns on the prints.

    Update the firmware & clean the patch sensors.


    The machine already has the latest firmware however I did clean the patch sensor. Thank you for your reply.

  9. #9
    Copier Technician 1,000+ Posts
    Ricoh MPC 3004 with CMYK on top of page

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    Re: Ricoh MPC 3004 with CMYK on top of page

    Quote Originally Posted by Alex1 View Post
    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
    Quite common itb cleaning assy it's common if a engineer replaced they forget to take the 2 side securing brackets of the old assy.
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

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