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Thread: MP 3054

  1. #1
    Senior Tech 100+ Posts
    MP 3054


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    MP 3054

    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?

  2. #2
    Copier Technician 1,000+ Posts
    MP 3054

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    Re: MP 3054

    Quote Originally Posted by thurmmy View Post
    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?
    Unplug from network blue light must not be flashing
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  3. #3
    Senior Tech 100+ Posts
    MP 3054


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    Re: MP 3054

    Not plugged into network. In shop.

  4. #4
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    Re: MP 3054

    Hi, just wondering, is the touch screen panel functioning properly?

    Could be damaged or shorting out

  5. #5
    Senior Tech 100+ Posts
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    Re: MP 3054

    Yes, it is. It is actually from another machine. The one I am having problems with had the 672-11 code with the op panel non-responsive at all, buttons or otherwise. I am able to get into the firmware update box but that's it. Am I dealing with a controller board issue? I was just recently repaired by Hytec.

  6. #6
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MP 3054

    Quote Originally Posted by thurmmy View Post
    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?

    hi, I would not like to make a stupid observation, but, it is not that you have java activated? as soon as you turn on the machine it may have biblical times before it allows you to advance in the various sp menus ... if one does not keep it in mind it could turn off and on again again ending up in a psychological loop

  7. #7
    Senior Tech 100+ Posts CopyBats's Avatar
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    Re: MP 3054

    Quote Originally Posted by thurmmy View Post
    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?
    Check if the machine has hard drive.
    Go in copy screen ( not sp mode but copying screen) and see if double sides original is grayed out
    If it works, don't touch it.

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