im350 / p501 slanted prints

[hanspeter75]

I have several of these devices standing here and all make slightly slanted prints / copies from the cassette (about 2mm LEF) feed roller / pads already changed .....no success. An idea ev to this, devices are new. (from bypass ok)
The problem is then when the customer prints something, then scans again and prints....5 - 8mm slanted. does not look good.

[slimslob]

Try inserting a narrow strip of paper between the ends of the registration rollers. If it can be inserted at one end, there is a problem with the spring at that end. The hook for attaching the spring to the delrin bushings on the steel roller of older models could break off causing the problem.

[luca72]

I have several of these devices standing here and all make slightly slanted prints / copies from the cassette (about 2mm LEF) feed roller / pads already changed .....no success. An idea ev to this, devices are new. (from bypass ok)
The problem is then when the customer prints something, then scans again and prints....5 - 8mm slanted. does not look good.

make sure the customer tightens their shoulders properly in the the paper tray, otherwise it's what slimslob says

[hanspeter75]

hello and thank you for the answers
Yes, I know the problems with the broken spring by the older mfp`s. But here it seems to be a general problem ( in the parts catalog it has no springs) the stops of the cassettes are set correctly.

[luca72]

hello and thank you for the answers
Yes, I know the problems with the broken spring by the older mfp`s. But here it seems to be a general problem ( in the parts catalog it has no springs) the stops of the cassettes are set correctly.

aaah, I understand, that's shit there! .... be careful: try to check that the screws of the pins of the rdf have not been unscrewed, on the plastic of the frame, you have to remove the rear cover of the rdf.
once I was crazy about another model that mounts more or less the same rdf, when you close it you don't notice much...but it shifts slightly