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  1. #1
    Senior Tech 250+ Posts tjvincent's Avatar
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    Question Smart panel version 2 & higher

    I'm trying to set up 2 separate Icons on the smart panel, 1 would default to scan to email and the other scan to folder.
    Is this possible ?

  2. #2
    Service Manager 2,500+ Posts
    Smart panel version 2 & higher

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    Re: Smart panel version 2 & higher

    Quote Originally Posted by tjvincent View Post
    I'm trying to set up 2 separate Icons on the smart panel, 1 would default to scan to email and the other scan to folder.
    Is this possible ?
    While I don't know the answer to this, I'm astonished that it's apparently far too much effort for your client to use the Classic App and simply switch between folder and email
    It's LITERALLY 1 extra touch
    Just saying........

  3. #3
    Service Manager 2,500+ Posts
    Smart panel version 2 & higher

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    Re: Smart panel version 2 & higher

    Quote Originally Posted by sandmanmac View Post
    While I don't know the answer to this, I'm astonished that it's apparently far too much effort for your client to use the Classic App and simply switch between folder and email
    It's LITERALLY 1 extra touch
    Just saying........
    .. it is one extra step performed many times per day during a five year copier lease.

    Customizing the LCD improves customer satisfaction and is easy to do on competitive models like Toshiba where the LCD panel is basically an interactive tablet.

  4. #4
    Copier Technician 1,000+ Posts
    Smart panel version 2 & higher

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    Re: Smart panel version 2 & higher

    Quote Originally Posted by tjvincent View Post
    I'm trying to set up 2 separate Icons on the smart panel, 1 would default to scan to email and the other scan to folder.
    Is this possible ?
    Yes you can it's in the user manual quite easy to do

  5. #5
    Senior Tech 250+ Posts tjvincent's Avatar
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    Re: Smart panel version 2 & higher

    Iíve looked in the user manual and tried SOP designer and i havenít found a way to do it do you have an idea of where it may be in the user manual ?

  6. #6
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Smart panel version 2 & higher

    Quote Originally Posted by SalesServiceGuy View Post
    .. it is one extra step performed many times per day during a five year copier lease.

    Customizing the LCD improves customer satisfaction and is easy to do on competitive models like Toshiba where the LCD panel is basically an interactive tablet.
    The default for the Classic Scan function can be set in User Tools. The only time and extra step is necessary is when you don't want the default.

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Smart panel version 2 & higher

    Quote Originally Posted by tjvincent View Post
    Iíve looked in the user manual and tried SOP designer and i havenít found a way to do it do you have an idea of where it may be in the user manual ?
    That is because they do not exist as separate functions. You can use the the Classic Scan default for one. For the other you have to save the settings as one of the "Program" keys and then put that "Program" key as an Icon on the Home Screen.

  8. #8
    Service Manager 5,000+ Posts
    Smart panel version 2 & higher

    copier tech's Avatar
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    Re: Smart panel version 2 & higher

    Quote Originally Posted by slimslob View Post
    That is because they do not exist as separate functions. You can use the the Classic Scan default for one. For the other you have to save the settings as one of the "Program" keys and then put that "Program" key as an Icon on the Home Screen.
    The classic scanner, scanner & quick scan apps all use the same default setting as either email or folder.

    You cannot have one app defaulted to SMB another to email they all need to be the same.





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  9. #9
    Copier Technician 1,000+ Posts
    Smart panel version 2 & higher

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    Re: Smart panel version 2 & higher

    Quote Originally Posted by copier tech View Post
    The classic scanner, scanner & quick scan apps all use the same default setting as either email or folder.

    You cannot have one app defaulted to SMB another to email they all need to be the same.





    Can't you save on program keys

  10. #10
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Smart panel version 2 & higher

    Quote Originally Posted by SalesServiceGuy View Post
    .. it is one extra step performed many times per day during a five year copier lease.

    Customizing the LCD improves customer satisfaction and is easy to do on competitive models like Toshiba where the LCD panel is basically an interactive tablet.

    THAT REALLY HELPS when he is asking about ricoh not toshiba..........
    i guess things are slow there

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