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  1. #11
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    Re: Ricoh MPC5502 Parts Manual

    Quote Originally Posted by luca72 View Post
    something else came to mind.
    is it not that the customer has removed the original cover (D412 4911) from the rdf and has reattached it wrongly?
    detach it completely, place it well on the glass, with the corners adhering to the brackets, and then close the rdf by pressing lightly
    do you mean the white plastic sheet which is fised to the underneath of the document feeder by velcro?

  2. #12
    Senior Tech 250+ Posts luca72's Avatar
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    Re: Ricoh MPC5502 Parts Manual

    Quote Originally Posted by Leebs14 View Post
    do you mean the white plastic sheet which is fised to the underneath of the document feeder by velcro?
    exactly, that you detach it completely, and put it back using the correct procedure, that is, you place it well on the glass so that both corners of the brackets touch it, and close the rdf

    many customers detach it, and put it back badly, they will never be able to center it without using the above procedure

    I uploaded you a short video on youtube, so you can see quickly

    Ricoh mp copiers correct cover set procedure - YouTube
    Last edited by luca72; 03-01-2021 at 04:49 PM.

  3. #13
    Copier Technician 1,000+ Posts
    Ricoh MPC5502 Parts Manual

    mga's Avatar
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    Re: Ricoh MPC5502 Parts Manual

    Quote Originally Posted by Leebs14 View Post
    PHOTOS ATTACHED, it shows the paper not going back up through the exit guide, its like there is something mssing like a mylar?Attachment 48470
    Looks like the white platen board in on skew

  4. #14
    Senior Tech 250+ Posts luca72's Avatar
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    Re: Ricoh MPC5502 Parts Manual

    Quote Originally Posted by mga View Post
    Looks like the white platen board in on skew
    to me too, it seems misaligned, but maybe it's the perspective, he would have noticed! we have a technician mr.magoo 2! .. LOL

    also in the video that I made him on the fly
    (a couple of answers above)
    it seems out of line

  5. #15
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Ricoh MPC5502 Parts Manual

    i think the metal white piece is backwards..I dont have one to reference here..

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