Help manual tray SP4510DN

[Costanzo]

Hello!!! When turning on, the printer is initializing the manual tray and during printing too, how to stop this process? Very thanks!!!

[Phil B.]

Hello!!! When turning on, the printer is initializing the manual tray and during printing too, how to stop this process? Very thanks!!!

you have given private rights to the video... we cannot view it

next time you post the video make sure it has public rights for viewing.

[Costanzo]

Sorry, it's public.
sorry, it's public.

[Phil B.]

Sorry, it's public.
sorry, it's public.

the print que has a file stored for printing.

[davel]

Call a tech you have a problem with tray lift mechanism

[MIKON]

Check the bypass tray home position sensor.

[Costanzo]

Check the bypass tray home position sensor.

Thanks, I'll check.

[luca72]

Hello!!! When turning on, the printer is initializing the manual tray and during printing too, how to stop this process? Very thanks!!!

the printer cant find a tray home position, and retry more time, may be it took a hit, and the hp sensor slip off from the mount position(?)
o can see the video...have you try with a vpn?