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  1. #1
    Senior Tech 250+ Posts
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    MPC3004. display in copier mode . .

    Hi,

    Got this MPC3004 returned from customer.
    Now, when I trie to copy or scan i get the message in display. "To use the following function(s). set key card.

    Can I disable this "key card " function? and so how do `I do that?
    looked in the WIM, but I can't see where ho disable this key card . . .

    anyone?
    Thanks in advance

    gr George

  2. #2
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    Re: MPC3004. display in copier mode . .

    Hi I don’t have much experience in this model but you can try User tools / system settings / administrator tools / key counter management / set all to OFF

  3. #3
    Service Manager 5,000+ Posts
    MPC3004. display in copier mode . .

    copier tech's Avatar
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    Re: MPC3004. display in copier mode . .

    Quote Originally Posted by GeorgeBest View Post
    Hi,

    Got this MPC3004 returned from customer.
    Now, when I trie to copy or scan i get the message in display. "To use the following function(s). set key card.

    Can I disable this "key card " function? and so how do `I do that?
    looked in the WIM, but I can't see where ho disable this key card . . .

    anyone?
    Thanks in advance

    gr George


    Sounds like the machine had a software solution previously.

    There’s an SP mode to turn this off check the service manual but I think it is SP5-113
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Senior Tech 100+ Posts ridgemill's Avatar
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    Re: MPC3004. display in copier mode . .

    Go to User Tools > System Settings > Administrator Tools > User Authentication Management, and set it to OFF. Also, go to Enhanced External Charge Unit Management, and make sure no options are highlighted.

    You may also need to turn off Administrator Authentication Management.

  5. #5
    Copier Technician 1,000+ Posts
    MPC3004. display in copier mode . .

    mga's Avatar
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    Re: MPC3004. display in copier mode . .

    Quote Originally Posted by copier tech View Post


    Sounds like the machine had a software solution previously.

    There’s an SP mode to turn this off check the service manual but I think it is SP5-113
    +1
    Regards Mark

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  6. #6
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MPC3004. display in copier mode . .

    Quote Originally Posted by GeorgeBest View Post
    Hi,

    Got this MPC3004 returned from customer.
    Now, when I trie to copy or scan i get the message in display. "To use the following function(s). set key card.

    Can I disable this "key card " function? and so how do `I do that?
    looked in the WIM, but I can't see where ho disable this key card . . .

    anyone?
    Thanks in advance

    gr George
    as copier tech says, after you have unlocked it, please remove any software, especially if you do not use it, disable the java environment (sp5-730> 0) ... and then fasten your seat belts! .. LOL

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: MPC3004. display in copier mode . .

    Quote Originally Posted by luca72 View Post
    as copier tech says, after you have unlocked it, please remove any software, especially if you do not use it, disable the java environment (sp5-730> 0) ... and then fasten your seat belts! .. LOL
    What a nice ending touch
    Saluti!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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