customer moved and want to use a cell phone hot spot to print/scan?

[SalesServiceGuy]

The more think about it, the more it sounds like you do not have a clear idea how to resolve this issue, the harder it is going to be for you to invoice your time if you cannot enable a solution.

I would decline the service call on this one until the customer creates an account with an Internet service provider. Once that happens you are likely going to be running network cables to the copiers.

Remember this is discontinued product so Wifi cards are likely unavailable and the customer may not be willing to pay the cost.

Just because this former customer has a bird brain idea to run their office off a mobile hotspot does not mean you have to take the bait.

[copier tech]

greetings to all and hope we are still safe/sane when this is behind us..

I took a call from a law firm that i use to service and they moved into a small office.
They have no internet and want to print/scan via "hot spot" on their phone?
Is this even feasible?

If they have internet via PCs can I connect PCs to a 5 port switch and then connect the printers?
Or does using a wifi extended make sense and if so how would you link it to a hotspot?
I have not gone in person as I have avoided nyc with all the criminals now doing as they please..

If their PC’s are connected to the net simply plug the copier into their switch.

I have never heard of a client using a cell phone as a hot spot thats makes no sense. Only in a temporary or mobile office would I use a hotspot.

[BillyCarpenter]

greetings to all and hope we are still safe/sane when this is behind us..

I took a call from a law firm that i use to service and they moved into a small office.
They have no internet and want to print/scan via "hot spot" on their phone?
Is this even feasible?

If they have internet via PCs can I connect PCs to a 5 port switch and then connect the printers?
Or does using a wifi extended make sense and if so how would you link it to a hotspot?
I have not gone in person as I have avoided nyc with all the criminals now doing as they please..

The office is in New York City and don't have internet?

[fshead]

The office is in New York City and don't have internet?

they did precovid but moved and my thought they are trying to avoid and extra expenses..
I honestly hate going as they all hit me at once with a million different PC requests or needs which
leaves me driving home with a major headache.............

[fshead]

I dont there is any router or switch...

[BillyCarpenter]

they did precovid but moved and my thought they are trying to avoid and extra expenses..
I honestly hate going as they all hit me at once with a million different PC requests or needs which
leaves me driving home with a major headache.............

If I were you, I couldn't walk away from the job quickly enough.

[K-3]

have them use the usb/sd card port on display panel to print and scan instead

[KeviM]

Hi,

This is a bit of a tricky 1 but in the end if you want to do this for your customer, it can be done. I've done this before.

This is what you will need to do:
your machines are most likely not wireless. Like Slim said, You need a access point with router built in. I recommend Tenda F9. If you setup the device and connect it to the phone then you will be able to print and scan. Machines will connect via ethernet cable to the access point.

Problem with using your phone as a hotspot is I don't know how many devices it can handle information from in 1 go. I'm thinking best bet would be for 1 person to connect to the hotspot then print or scan at a time

Let me know how it goes

[slimslob]

Phone can be used as an internet hot spot but I don't think it will work as a network switch to allow the local computers to connect to the MFP for printing and scan to folder. If the computers do have wireless installed , one of them could be set up as a local wireless host. If you then add a second wireless interface to that computer and use it to connect to the hot spot. Bridge the 2 networks on that computer and you now have a full network. You will have to connect the MFP to a wired port on a PC and bridge that connection in.

If the computers have to connect wired, add a range extender and program it to connect wireless to the hot spot.

[KenB]

Here’s my thought on the topic: “Run, Forrest, Run!!”.