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Thread: Scan to tablet

  1. #1
    Senior Tech 2,500+ Posts
    Scan to tablet

    mikadonovan's Avatar
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    Scan to tablet

    Hi, All. I hope everyone is having a good day. This may be a stupid question, but a new install requires setting up scanning to a Microsoft Surface tablet. Do I do it just like any win 10 PC?
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  2. #2
    Senior Tech 100+ Posts ridgemill's Avatar
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    Re: Scan to tablet

    Should be the same, if the customer hasn't re-installed a custom OS, it should be running normal Windows 10. The menus will look different if it is in tablet mode.

  3. #3
    service technician 50+ Posts
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    Re: Scan to tablet

    if not you could try the ricoh smart connector app

  4. #4
    Service Manager 5,000+ Posts
    Scan to tablet

    SalesServiceGuy's Avatar
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    Re: Scan to tablet

    Good chance the customer might be a MS365 subscriber. It could be a lot easier to scan to their OneDrive for Business account.

    OneDrive monitors "watched folders"on the local PC and automatically uploads any file that arrives in that folder.

  5. #5
    Technician socoolone's Avatar
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    Re: Scan to tablet

    As long as the os is windows 10 pro you should be fine just setup a folder and scan to smb. make sure smb components are installed under windows features

  6. #6
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: Scan to tablet

    Quote Originally Posted by socoolone View Post
    As long as the os is windows 10 pro you should be fine just setup a folder and scan to smb. make sure smb components are installed under windows features
    The only features for SMB under Windows Features are for SMB1 which at this point shouldn't be turned on for any reason. Out of the box, Windows 10 will negotiate a connection for SMB2 or SMB3.

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