Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

**Phasers** · 03-10-2021

Hi everyone,

We recently decommissioned our last Server 2003 instance (I know, better late than never) and now are running on 2016 exclusively. Apparently the Ricoh MP C3500 appliances we have are unable to scan to folder via SMB now because it needs a custom Network Support custom firmware B2215605L_LRC0451 (v5.20e) dated December 5, 2012.

I have looked everywhere for this firmware, and have even paid someone 20GBP who claimed to have it (they sent me the Network Support Normal Firmware B2215605L dated July 16, 2010), so now I am out $28 and still don't have functional scanning.

We are a small shop and cannot afford to upgrade our units. Is there any chance someone here might have and would be willing to share the correct firmware? Please?

Thank you for taking the time to read this message.

Edit: Apparently Ricoh authorized techs can download it from here, IF you have a valid login: http://rfg-esource.ricoh-usa.com/ora.../rfg055925.zip

**socoolone** · 03-10-2021

i got it for you email me

**Phasers** · 03-10-2021

Originally Posted by socoolone

i got it for you email me

Thanks so so much! Email sent.

**Phasers** · 03-10-2021

Unfortunately, the above file did not work. It contained B2385605L_LRC0451.fwu and I needed B2215605L_LRC0451.fwu, if anyone has it please let me know.

Thank you all.

**rthonpm** · 03-10-2021

That custom firmware will not completely help you with scanning. The MP C3500 does NOT support anything higher than SMB1 even with that custom firmware. Your only option is to find a new scanning method, either email or FTP.

Turning on SMB1 server side is NOT a good idea and shouldn't be done under any circumstance, no matter how tempting or how many other people may recommend it.

Stop using SMB1 - Microsoft Tech Community

**slimslob** · 03-10-2021

Originally Posted by Phasers

Unfortunately, the above file did not work. It contained B2385605L_LRC0451.fwu and I needed B2215605L_LRC0451.fwu, if anyone has it please let me know.

Thank you all.

B238 firmware is for the MP C2000/2500/3000.

I have the B2215605L_LRC0451 for both SD card and remote update but it will not help you. It only address a specific problem with the SMB1 on Windows 8 and Windows Server 2012. It does not add SMBv2/v3 support needed for Server 2016.

rthonpm is correct about SMB1 being disabled. If you turn SMB1 back on be aware that the next time Windows pushes a security update it will be turned off again.

MP C3500 was introduced in September 2006. That was over 16 years ago. Time to replace the beast before you have a part fail that is no longer available.

**mga** · 03-10-2021

Originally Posted by Phasers

Hi everyone,

We recently decommissioned our last Server 2003 instance (I know, better late than never) and now are running on 2016 exclusively. Apparently the Ricoh MP C3500 appliances we have are unable to scan to folder via SMB now because it needs a custom Network Support custom firmware B2215605L_LRC0451 (v5.20e) dated December 5, 2012.

I have looked everywhere for this firmware, and have even paid someone 20GBP who claimed to have it (they sent me the Network Support Normal Firmware B2215605L dated July 16, 2010), so now I am out $28 and still don't have functional scanning.

We are a small shop and cannot afford to upgrade our units. Is there any chance someone here might have and would be willing to share the correct firmware? Please?

Thank you for taking the time to read this message.

Edit: Apparently Ricoh authorized techs can download it from here, IF you have a valid login: http://rfg-esource.ricoh-usa.com/ora.../rfg055925.zip

Here all that listed on my ricoh

**slimslob** · 03-10-2021

Originally Posted by mga

Here all that listed on my ricoh

Missing a couple of custom firmware that were available in North America.

**Phasers** · 03-10-2021

Originally Posted by slimslob

B238 firmware is for the MP C2000/2500/3000.

I have the B2215605L_LRC0451 for both SD card and remote update but it will not help you. It only address a specific problem with the SMB1 on Windows 8 and Windows Server 2012. It does not add SMBv2/v3 support needed for Server 2016.

rthonpm is correct about SMB1 being disabled. If you turn SMB1 back on be aware that the next time Windows pushes a security update it will be turned off again.

MP C3500 was introduced in September 2006. That was over 16 years ago. Time to replace the beast before you have a part fail that is no longer available.

So you're saying, even with the custom firmware, there is no way to scan to Windows 10/Server 2016?

Unfortunately, we cannot afford to replace the three units we have in production, and (knocks on wood) they have not given us any issues thus far.

**tsbservice** · 03-10-2021

Originally Posted by Phasers

So you're saying, even with the custom firmware, there is no way to scan to Windows 10/Server 2016?

Unfortunately, we cannot afford to replace the three units we have in production, and (knocks on wood) they have not given us any issues thus far.

You don't need to necessarily replace them. Just use other ways to scan + print/copy functionality.
Bingo.