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Thread: RICOH MPC5503

  1. #11
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    Re: RICOH MPC5503

    Although some universal drivers supports thick 4. I'll download another driver for the customer and let me retry.

  2. #12
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    RICOH MPC5503

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Hello Everyone,

    I have a customer that's complain when printing on 300g card selecting thick 3 on paper type, that there's a whitish faded stuffs on the printed card. But the same job will be printed on a glossy or plain paper everything its fine. I have tried to figure out the issue no idea. Does anyone knows what would be cause. Attached is copy of the printed copy. Your kind suggestion is appreciated.
    I always set the device cassette settings to match the paper also when sending print so the settings match you will also need to use the thickest settings for 300gsm

  3. #13
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    RICOH MPC5503

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Print driver doesn't have thick 4, probably I'll download new driver that has thick 4.
    If the machine has thick 4 in the settings the ricoh driver should also have download correct drivers from ricoh use PCL6 not universal

  4. #14
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    Re: RICOH MPC5503

    I've found the solution, the thick paper was a counterfeit paper which didn't match the printer. I had to use the original thick paper and everything was just fine.
    Thanks guys for the various contributions.

  5. #15
    Senior Tech 250+ Posts luca72's Avatar
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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    I've found the solution, the thick paper was a counterfeit paper which didn't match the printer. I had to use the original thick paper and everything was just fine.
    Thanks guys for the various contributions.
    strange, it should print well anyway regardless of paper, as a big movie fan, I happened to print many dvd covers, did you try to change the "print quality> print priority (speed> quality)? setting in the driver. . at the time with the old cl3000 I did so, and there was no cardboard that holds .. LOL

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