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Thread: RICOH MPC5503

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    RICOH MPC5503

    Hello Everyone,

    I have a customer that's complain when printing on 300g card selecting thick 3 on paper type, that there's a whitish faded stuffs on the printed card. But the same job will be printed on a glossy or plain paper everything its fine. I have tried to figure out the issue no idea. Does anyone knows what would be cause. Attached is copy of the printed copy. Your kind suggestion is appreciated.
    Attached Files Attached Files

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Hello Everyone,

    I have a customer that's complain when printing on 300g card selecting thick 3 on paper type, that there's a whitish faded stuffs on the printed card. But the same job will be printed on a glossy or plain paper everything its fine. I have tried to figure out the issue no idea. Does anyone knows what would be cause. Attached is copy of the printed copy. Your kind suggestion is appreciated.
    it the media textured?

    is thick 3 the heaviest paper setting?

    what is the life on drums/developers?

    please post examples in PDF format

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    Re: RICOH MPC5503

    I've already the sample print.
    Developers and drum OEM with low count.
    Thick paper 3 on paper settings.

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    I've already the sample print.
    Developers and drum OEM with low count.
    Thick paper 3 on paper settings.
    genuine OEM supplies?

    sorry didn't see the examples in fact it wasn't in your text when i quoted you

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    Re: RICOH MPC5503

    Looks like a transfer problem, if the ITB looks good I'd try a new PTR.

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    Re: RICOH MPC5503

    If you stop midcycle, does a lot of toner remain on itb? If so then it's transfer related. If not then likely fuser. My first thought if fuser is the pressure roller has gotten soft, not applying enought pressure to the paper. I forget, does this model have a thick 4? 300g is likely thick 4 area.
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    Re: RICOH MPC5503

    Thick3 is only for paper weights up to 256 g/m2. You might try setting for Thick4.

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    Re: RICOH MPC5503

    Quote Originally Posted by slimslob View Post
    Thick3 is only for paper weights up to 256 g/m2. You might try setting for Thick4.
    That's what I thought.. but he was so sure he was right.

    Sent from my SM-G960U using Tapatalk

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    Re: RICOH MPC5503

    Print driver doesn't have thick 4, probably I'll download new driver that has thick 4.

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Print driver doesn't have thick 4, probably I'll download new driver that has thick 4.
    The driver I downloaded earlier was today was PCL6 Ver. 1.15.0.0 Released Date: 10/21/2020

    I would avoid using any universal driver as those are cross platform drivers and if any of the other platforms does not support Thick4 then the universal driver will not either.

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