Pro C5100s - Skew trays 2&3

**fatfingers73** · 03-23-2021

Hello,

After some advice on this one. Getting terrible skew from these 2 trays.

All feed rollers new, and reg unit also new.

Tray 1 is fine.

Vertical transport seems fine.

Any ideas?

Worked on these since launch and haven't had this before.

Thanks.

**TonerMunkeh** · 03-23-2021

Easiest way is to print the trimming pattern and adjust the skew out per tray using SP modes. You can also do it in the Fiery if it has one.

Is only the second side skewed or both sides?

**copier tech** · 03-23-2021

Originally Posted by fatfingers73

Hello,

After some advice on this one. Getting terrible skew from these 2 trays.

All feed rollers new, and reg unit also new.

Tray 1 is fine.

Vertical transport seems fine.

Any ideas?

Worked on these since launch and haven't had this before.

Thanks.

Right door not closing fully?

**mga** · 03-23-2021

Originally Posted by fatfingers73

Hello,

After some advice on this one. Getting terrible skew from these 2 trays.

All feed rollers new, and reg unit also new.

Tray 1 is fine.

Vertical transport seems fine.

Any ideas?

Worked on these since launch and haven't had this before.

Thanks.

If it's only on trays 2 & 3 most probably the right side door. Also check side guides in cassette and the black guide side of feed assy haven't broken off

**Zaxxon** · 03-24-2021

I know you say tray 2&3 but try to check registration roller for paper wrapped around.

**copier tech** · 03-24-2021

Originally Posted by Zaxxon

I know you say tray 2&3 but try to check registration roller for paper wrapped around.

He says the reg unit is new.

**Zaxxon** · 03-25-2021

Originally Posted by copier tech

He says the reg unit is new.

My bad, sorry.

**Imprestik** · 03-29-2021

There is a bulletin for this. You need to add a metal bracket to the locking mechanism on the door.

Has this been done?

**mga** · 03-30-2021

Here you go RTB

**satins** · 03-31-2021

Is the tray 1 working fine without the skew or you are using a different paper for that tray?
Please be informed that the depending on the methods you use to correct the skew (device or Fiery).Please ensure that you have the same paper weight that you will will be using for production or output.
The skew correction can be better managed if you calibrate it with the paper that you will use for production.
Thanks.