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  1. #21
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Technical Service and Support (Octopus)

    Quote Originally Posted by dalewb74 View Post
    ok maybe this is just something i haven't heard of.... what is Octopus? for ricoh anything i use the tsrc site as well as the rfg-esource site. or i log into the ricoh learning site.
    Ricoh-EU. I think it is their new site that sounds similar to what TSRC and rfg-esource provides with Ricoh-NA.

  2. #22
    Copier Technician 1,000+ Posts
    Technical Service and Support (Octopus)

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    Re: Technical Service and Support (Octopus)

    Quote Originally Posted by dalewb74 View Post
    ok maybe this is just something i haven't heard of.... what is Octopus? for ricoh anything i use the tsrc site as well as the rfg-esource site. or i log into the ricoh learning site.
    Octopus is the replacement site from my-ricoh it's much better links to office 365 so no passwords you can setup for any model automate notifications so you are always up to date with RTB'S firmware etc the leaning site of it is not on there I think that will be a new separate site I also think it's going to be worldwide that what it says on my ricoh

  3. #23
    Senior Tech 100+ Posts dave w's Avatar
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    Re: Technical Service and Support (Octopus)

    Looks like Diana Ross is having same issues - we have requested access about 4 times now

    I'm Still waiting!

  4. #24
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: Technical Service and Support (Octopus)

    Quote Originally Posted by mga View Post
    Octopus is the replacement site from my-ricoh it's much better links to office 365 so no passwords you can setup for any model automate notifications so you are always up to date with RTB'S firmware etc the leaning site of it is not on there I think that will be a new separate site I also think it's going to be worldwide that what it says on my ricoh
    Good post, but how about some punctuation? It was painful to read.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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