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  1. #1
    Technician kanagavel's Avatar
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    MPC 3002 paper exit problem

    Hi friends, My machine mpc3002 got problem when paper come out from exit section it's getting rolled up like i attached the image. If anybody knows how to solve this problem please teach me. Thank you.
    Attached Images Attached Images

  2. #2
    Service Manager 5,000+ Posts
    MPC 3002  paper exit problem

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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by kanagavel View Post
    Hi friends, My machine mpc3002 got problem when paper come out from exit section it's getting rolled up like i attached the image. If anybody knows how to solve this problem please teach me. Thank you.

    Most likely the paper is damp so try a new packet of paper or you have the wrong paper weight setting used.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: MPC 3002 paper exit problem

    Lol print quality does also not look very nice

    It's indeed an issue with the paper/enviroment - you can try to mc-gyverfy* the internal output tray or order the modified one (I think that came with the MPC3002 IIRC)

    *If you have some trash ricohs, then rip of a duplex paper output thingy that's below the scanner and put it on the paper output tray. Find a good position and use a little hot glue.

  4. #4
    Technician kanagavel's Avatar
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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by copier tech View Post
    Most likely the paper is damp so try a new packet of paper or you have the wrong paper weight setting used.


    Hi friend thank you for your reply. I try with new paper also same problem coming.
    And what paper weight setting?
    And how to do that, can you please teach me.

  5. #5
    Service Manager 5,000+ Posts
    MPC 3002  paper exit problem

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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by kanagavel View Post
    Hi friend thank you for your reply. I try with new paper also same problem coming.
    And what paper weight setting?
    And how to do that, can you please teach me.

    If you are using 80gsm paper check the tray setting is set to 80gsm.


    Changing Paper Thickness Settings
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Technician kanagavel's Avatar
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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by copier tech View Post

    If you are using 80gsm paper check the tray setting is set to 80gsm.


    Changing Paper Thickness Settings
    Hi friend thank you for your reply. Can you
    Teach me how to the setting.

  7. #7
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by kanagavel View Post
    Hi friend thank you for your reply. Can you
    Teach me how to the setting.
    -> Insert Picard Facepalm here <-

  8. #8
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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by kanagavel View Post
    Hi friend thank you for your reply. Can you
    Teach me how to the setting.
    Here you have a link where you can download the user manual in different languages.

    You need to go into system settings>paper tray settings
    I dont know in detail for your machine, but you should find all those settings explained in the user manual.
    MP C3004/C3504 series download page

  9. #9
    Service Manager 5,000+ Posts
    MPC 3002  paper exit problem

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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by kanagavel View Post
    Hi friend thank you for your reply. Can you
    Teach me how to the setting.

    Click on the link I posted!


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Service Manager 5,000+ Posts
    MPC 3002  paper exit problem

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    Re: MPC 3002 paper exit problem

    Quote Originally Posted by Gift View Post
    -> Insert Picard Facepalm here <-
    Some people are beyond help 🤣
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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