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  1. #1
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    SOP - Wifi/Bluetooth won't stay on

    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

    I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

    Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

    Any clues? Am I being thick? Cheers

  2. #2
    Senior Tech 250+ Posts luca72's Avatar
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    Re: SOP - Wifi/Bluetooth won't stay on

    Quote Originally Posted by MBZ6301 View Post
    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

    I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

    Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

    Any clues? Am I being thick? Cheers
    with us the bt, and the wifi direct, nobody uses it (pure casuistry) so I don't have a lot of experience on these issues, but I would like to suggest to you in the first place that:
    it is better to set the panel in "slow start" mode, that is, when the machine is turned off, the panel turns off completely, and is not in standby, this allows, not only in copiers, to avoid a whole series of problems of " strange packaging "that the android panel os can suffer.
    I understand that wi-fi direct and wi-fi cannot coexist at the same time, therefore, either one goes, or the other goes, like on the smartphone, the printers, or the bluray player....f you haven't, I suggest you also update the firmware of the sop panel

  3. #3
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    Re: SOP - Wifi/Bluetooth won't stay on

    Quote Originally Posted by luca72 View Post
    with us the bt, and the wifi direct, nobody uses it (pure casuistry) so I don't have a lot of experience on these issues, but I would like to suggest to you in the first place that:
    it is better to set the panel in "slow start" mode, that is, when the machine is turned off, the panel turns off completely, and is not in standby, this allows, not only in copiers, to avoid a whole series of problems of " strange packaging "that the android panel os can suffer.
    I understand that wi-fi direct and wi-fi cannot coexist at the same time, therefore, either one goes, or the other goes, like on the smartphone, the printers, or the bluray player....f you haven't, I suggest you also update the firmware of the sop panel
    Cheers bud,

    Yeah I've updated SOP, and normal boot up mode, both making no difference. We only really change/turn on the settings in order to make the most of the connector app

  4. #4
    Copier Technician 1,000+ Posts
    SOP - Wifi/Bluetooth won't stay on

    mga's Avatar
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    Re: SOP - Wifi/Bluetooth won't stay on

    Quote Originally Posted by MBZ6301 View Post
    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

    I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

    Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

    Any clues? Am I being thick? Cheers
    Bluetooth isn't standard on this machine I've never seen one fitted

  5. #5
    Senior Tech 250+ Posts luca72's Avatar
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    Re: SOP - Wifi/Bluetooth won't stay on

    Quote Originally Posted by mga View Post
    Bluetooth isn't standard on this machine I've never seen one fitted
    vade retro, bluetooth! just go looking for empty calls...and boring phone calls

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