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  1. #11
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: ricoh mp 3350 unable to detect in android connector after phone restore

    Quote Originally Posted by johnwayne View Post
    i have a ricoh aficio mp 3350. it was setup to print from the ricoh smart device connector app on my android phone. other reasons required me to factory reset and restore my phone. now the ricoh smart device connector app cannot find or connect to the printer. i have tried using the IP manually input into the app. the printer still works with windows 10 computers. i printed from the app yesterday before the phone reset.
    hello, if you suspect that it may depend on an app update, try to search the net, you could be lucky and find some site that keeps all the old versions of smart connector, in .apk format, I had happened to me with the go-pro hero3 app, I phoned support, and these assholes told me to change the go-pro, (used 3 times) then I found a site where there are all previous versions in apk format, and I fixed the problem

  2. #12
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: ricoh mp 3350 unable to detect in android connector after phone restore

    Quote Originally Posted by luca72 View Post
    hello, if you suspect that it may depend on an app update, try to search the net, you could be lucky and find some site that keeps all the old versions of smart connector, in .apk format, I had happened to me with the go-pro hero3 app, I phoned support, and these assholes told me to change the go-pro, (used 3 times) then I found a site where there are all previous versions in apk format, and I fixed the problem
    Be careful with this, especially on a device that accesses a company network. There are plenty of sites that offer APK downloads that are nothing but malware factories. If you are going to try and sideload, stick with a site that has some degree of reputation. APKPure seems to be a fairly reliable source for original APK files.

  3. #13
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    Connector App unable to register a Ricoh printer

    Connector app unable to find the printer (MP201) showing Error message:
    See attachment of screenshot:
    question: the mp201 was previously registered by app via IP address Running well, even after printing something , I removed the printer registration On purpose, then Try to Re-adding the same printer, but failed, showing error message, no longer able to register it.
    However the Same app can easily find another printer SP3510dn via IP address method.
    the Other app from iPad still can print on the mp201. It puzzles me a lot.


    Any professional analysis is highly appreciated.
    Attached Images Attached Images
    Last edited by peterxu256; 07-06-2023 at 03:45 AM.

  4. #14
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    Error Message from Ricoh Connector via IP address connection

    Enclosed is the log file from the Connector for some advanced Tech Head review.
    Error message pop up while connecting a new printer Sp C440DN via IP address.

    Which side, from the printer or the App's configuration trigger the error message?
    Attached Images Attached Images
    Attached Files Attached Files

  5. #15
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    ricoh mp 3350 unable to detect in android connector after phone restore

    GIUBOSS's Avatar
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    Re: Connector App unable to register a Ricoh printer

    Quote Originally Posted by peterxu256 View Post
    Connector app unable to find the printer (MP201) showing Error message:
    See attachment of screenshot:
    question: the mp201 was previously registered by app via IP address Running well, even after printing something , I removed the printer registration On purpose, then Try to Re-adding the same printer, but failed, showing error message, no longer able to register it.
    However the Same app can easily find another printer SP3510dn via IP address method.
    the Other app from iPad still can print on the mp201. It puzzles me a lot.


    Any professional analysis is highly appreciated.
    If you start a new discussion it would be much better, we will avoid confusion

  6. #16
    Retired 10,000+ Posts
    ricoh mp 3350 unable to detect in android connector after phone restore

    slimslob's Avatar
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    Re: Connector App unable to register a Ricoh printer

    Quote Originally Posted by GIUBOSS View Post
    If you start a new discussion it would be much better, we will avoid confusion
    And he won't be ignored by us old farts who don't like grave robbers.

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