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  1. #1
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    When print ink come out

    Hai all

    Can anybody explain in this situation , some one send me in excel file when print in mpc3002 pcl6 ink can come out and i can not attach file here i don know why.

    Tq
    Last edited by zaidi911; 04-28-2021 at 03:13 AM.

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: When print ink come out

    Assuming you mean that the print rubs off some or all of the page, I would say that either the improper paper type to be using in a laser print engine, the C3002 was not set for the correct weight and thickness of the paper or incorrect pressure between the fusing sleeve and the pressure roller.

  3. #3
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    Re: When print ink come out

    Quote Originally Posted by slimslob View Post
    Assuming you mean that the print rubs off some or all of the page, I would say that either the improper paper type to be using in a laser print engine, the C3002 was not set for the correct weight and thickness of the paper or incorrect pressure between the fusing sleeve and the pressure roller.
    This is normal print with A4 paper 70 @ 80gram paper it happen when i print another file examples pdf file some one send by mail it ok.

  4. #4
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    Re: When print ink come out

    Need more details, post a scan of the fault.

  5. #5
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    Re: When print ink come out

    Quote Originally Posted by davel View Post
    Need more details, post a scan of the fault.
    Im try to post the picture here but can not it show me upload failed.

  6. #6
    Trusted Tech 50+ Posts copytrust's Avatar
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    Re: When print ink come out

    Quote Originally Posted by zaidi911 View Post
    This is normal print with A4 paper 70 @ 80gram paper it happen when i print another file examples pdf file some one send by mail it ok.



    That doesn t make any sense...i think the problem is your fusing unit replace it from another machine just to be sure, and try again to post a picture of the print out.
    24 years on ricoh machines and counting

  7. #7
    Service Manager 10,000+ Posts
    When print ink come out

    Phil B.'s Avatar
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    Re: When print ink come out

    maybe the sites FAQ page can lend some insight as to your problem.

    https://www.copytechnet.com/forums/f...b3_attachments

  8. #8
    Service Manager 2,500+ Posts
    When print ink come out

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    Re: When print ink come out

    There's obviously some sort of language barrier here. I have no idea what he's trying to explain? Anyone?

  9. #9
    Service Manager 10,000+ Posts
    When print ink come out

    Phil B.'s Avatar
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    Re: When print ink come out

    Quote Originally Posted by BillyCarpenter View Post
    There's obviously some sort of language barrier here. I have no idea what he's trying to explain? Anyone?
    i agree with Slim... the toner is rubbing off on some of the jobs... paper type and weight not properly defined on unit and file.

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
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    Re: When print ink come out

    Quote Originally Posted by Phil B. View Post
    maybe the sites FAQ page can lend some insight as to your problem.

    https://www.copytechnet.com/forums/f...b3_attachments
    Most likely the image he is trying to attach does not meet the size limits. In the upper right hand corner of the Manage Attachments screen that lists the allowed file types and their maximum sizes. If you try to add an attachment that is too large, even by one pixel, it will fail. Those limits apply even to files pasted to the post without clicking on the Attachments paper clip, like picture directly from many HD mobile devices.

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