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  1. #1
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    sc670_01 SC670_02 ricoh mpc307SPF

    i have this error when the machine sleeps this night , and sometimes when printing and when starting..

    amazing

    any idea ?

    since i have changed the toner bk

    i replace him but no resolved...

    thanks for help me...

  2. #2
    Service Manager 5,000+ Posts
    sc670_01 SC670_02 ricoh mpc307SPF

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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by Adminofcopieur View Post
    i have this error when the machine sleeps this night , and sometimes when printing and when starting..

    amazing

    any idea ?

    since i have changed the toner bk

    i replace him but no resolved...

    thanks for help me...
    Faulty or dirty toner bottle contacts can cause this error. If not try updating the firmware.


    • Code: SC670-02
    • Description:Engine is down when machine starts up (SC reboot can not be performed)
      Machine-down was detected after the /ENGRDY signal was not asserted.
    • Causes:The engine board was reset at an unexpected time
    • Remedy:Update the firmware. Check the connection between the engine board and the controller board.
    • • If it is always reproduced, replace the engine board. If the problem persists, consider replacing the controller board or other boards between them.
      • If reproducibility is low, multiple causes are to be considered, such as software, engine board, controller board, and PSU.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 10,000+ Posts
    sc670_01 SC670_02 ricoh mpc307SPF

    Phil B.'s Avatar
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by Adminofcopieur View Post
    i have this error when the machine sleeps this night , and sometimes when printing and when starting..

    amazing

    any idea ?

    since i have changed the toner bk

    i replace him but no resolved...

    thanks for help me...
    are you a trained tech?

    do you have the service manual? IF NOT place request for one here: https://www.copytechnet.com/forums/s...nual-requests/

    what happened before it kicked the code?

    was a repair done?

    user messed the machine up?

    more info needed.

    Phil B. " The Dentist "

  4. #4
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    Post Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by Phil B. View Post
    are you a trained tech?

    do you have the service manual? IF NOT place request for one here: https://www.copytechnet.com/forums/s...nual-requests/

    what happened before it kicked the code?

    was a repair done?

    user messed the machine up?

    more info needed.

    Phil B. " The Dentist "

    hello ,
    i am technicien since 10 years by I ve never seen this error.
    seams very difficult to find the real reason apparently
    the service manual had a correction , it s noticed that the toner bottle may be in cause

    i have service manual of course
    never happened before this code
    the user just changed the black toner before it s finished ..
    not repair done ,
    I just changed toner bk and all the color , be cause we re thinking it s about the chip toner bottle but none..

    what you would like I do ? changed the id chip sensor or the toner bottle assy ?
    I think it's not that because the code appear when the machine was sleeping ...
    I think I can look at the connector between the bicu and the controller card

    but any help appreciated
    sorry for the langage traduction , but I m French

  5. #5
    Service Manager 5,000+ Posts
    sc670_01 SC670_02 ricoh mpc307SPF

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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by Adminofcopieur View Post
    hello ,
    i am technicien since 10 years by I ve never seen this error.
    seams very difficult to find the real reason apparently
    the service manual had a correction , it s noticed that the toner bottle may be in cause

    i have service manual of course
    never happened before this code
    the user just changed the black toner before it s finished ..
    not repair done ,
    I just changed toner bk and all the color , be cause we re thinking it s about the chip toner bottle but none..

    what you would like I do ? changed the id chip sensor or the toner bottle assy ?
    I think it's not that because the code appear when the machine was sleeping ...
    I think I can look at the connector between the bicu and the controller card

    but any help appreciated
    sorry for the langage traduction , but I m French
    If you have replaced all the toners & the toner chip contacts are clean update to the latest package AND any modules that are not in the .pkg file.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    hi thank you for your response,

    but allready done



  7. #7
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    If it carries on playing silly buggers replace the toner hopper and the BRB board.

  8. #8
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by TonerMunkeh View Post
    If it carries on playing silly buggers replace the toner hopper and the BRB board.

    hi thank for you reply

    i don t think it s a bout the toner hopper because the toner turn when I turn it ans there is no hard mechanical

    and now I have got sc 670-01 and not 670-02


    For THE BRB BOARD , it s maybe possible but what makes me doubt is that the code appeared when the machine was on standby....

    I were thinking better on bicu board control board and psu board...

  9. #9
    unTrusted Tech 250+ Posts imaginemoko's Avatar
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by Adminofcopieur View Post
    hi thank for you reply

    i don t think it s a bout the toner hopper because the toner turn when I turn it ans there is no hard mechanical

    and now I have got sc 670-01 and not 670-02


    For THE BRB BOARD , it s maybe possible but what makes me doubt is that the code appeared when the machine was on standby....

    I were thinking better on bicu board control board and psu board...

    may i suggest the PSU , Firmware then BICU last on controller for test isolation. good luck Sir.
    fix the customer first then fix the machine... its simple and makes life more easy.

  10. #10
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Quote Originally Posted by imaginemoko View Post
    may i suggest the PSU , Firmware then BICU last on controller for test isolation. good luck Sir.

    hello thank you for your answer

    yes you can lol

    but how I have a BICU in stock , I will test this first.

    I give you return when done.

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