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  1. #1
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    MP C3002 Toner Cartridge Setting Error

    Hey Folks! Looked at this MP C3002 With " Toner Cartridge Setting Error/ BLK" and had no luck cleaning all contacts, tried new OEM toner.... Resets... Any ideas??? Thanks in advance! Laser801

  2. #2
    Senior Tech 100+ Posts copytrust's Avatar
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    Re: MP C3002 Toner Cartridge Setting Error

    I will make a guess and say that the client used a compatible toner, and forget to remove a small rubber from the bottle, and its still inside the toner tunnel, if this the case you need to inspect the tunnel of the toner better, if its not that the case you propably have a problem with the RFID BOARD.

  3. #3
    Copier Technician 1,000+ Posts
    MP C3002 Toner Cartridge Setting Error

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    Re: MP C3002 Toner Cartridge Setting Error

    Quote Originally Posted by laser801 View Post
    Hey Folks! Looked at this MP C3002 With " Toner Cartridge Setting Error/ BLK" and had no luck cleaning all contacts, tried new OEM toner.... Resets... Any ideas??? Thanks in advance! Laser801
    RFID pwb probably damaged check pins are not bent if looks OK try replacing
    Regards Mark

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  4. #4
    Service Manager 1,000+ Posts
    MP C3002 Toner Cartridge Setting Error

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    Re: MP C3002 Toner Cartridge Setting Error

    +1 on the RFID board.
    Had a C4502 a couple weeks ago that had the contacts for Cyan toner bent/ damaged......customer was using compatible toners, and had many calls for "toner not set". Usually was just able to grab another shitty toner and stick it in and problem solved, but this last time I discovered the damage to the pins, and replaced the board.
    Omertà

  5. #5
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MP C3002 Toner Cartridge Setting Error

    Quote Originally Posted by laser801 View Post
    Hey Folks! Looked at this MP C3002 With " Toner Cartridge Setting Error/ BLK" and had no luck cleaning all contacts, tried new OEM toner.... Resets... Any ideas??? Thanks in advance! Laser801
    hi, it happened to me twice, with two different colors, this month, on an mpc4502, it was the defective / broken chip, we bought for 3 euro, some new chips, and I replaced them, the toners were full.

    I suggest you activate the toner icon on the display in the sp5-xxx, at least it gives you an excellent indication

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