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  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    mpc6004ex only one impression

    Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
    and
    i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
    thanks

  2. #2
    Service Manager 10,000+ Posts
    mpc6004ex only one impression

    Phil B.'s Avatar
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    Re: mpc6004ex only one impression

    Quote Originally Posted by digicor View Post
    Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
    and
    i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
    thanks
    what is the total counter?

    are they using strange media not defined properly?

    genuine OEM toner?

  3. #3
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: mpc6004ex only one impression

    oem toner on the 4504
    and on the 6004 its just plain paper

  4. #4
    Copier Technician 1,000+ Posts
    mpc6004ex only one impression

    mga's Avatar
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    Re: mpc6004ex only one impression

    Quote Originally Posted by digicor View Post
    Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
    and
    i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
    thanks
    1st problem easy media mismatch error install correct driver turn on auto continue in printer setting.

    2nd problem be good to see samples probably rubbish toner and or paper type settings
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  5. #5
    Retired 10,000+ Posts
    mpc6004ex only one impression

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    Re: mpc6004ex only one impression

    Quote Originally Posted by digicor View Post
    Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
    Sounds like they pressed the "Sample Copy" key and then waited too long to press continue.

  6. #6
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: mpc6004ex only one impression

    thanks yeah i think so too
    trying to save trip,
    1st issue solved , wrong drivers installed.... dumb it people
    second issue cant find reason for it....

  7. #7
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: mpc6004ex only one impression

    I had a c5502 do this to us,only in K not in color, i changed the PCU, Fuser, ITB....went away and came back after like two months, i ended up changing out the machine...
    is POWER a culprit? this c4504 replaced a c5502 that had NO ISSUES, so client is not happy,,,neither am i..

  8. #8
    Senior Tech 2,500+ Posts
    mpc6004ex only one impression

    mikadonovan's Avatar
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    Re: mpc6004ex only one impression

    I think there is a bulletin that covers the K development unit splotching toner right down the middle of the prints. I know that's not double imaging, but it's all I can think of at the moment.
    NEVER ASSUME ANYTHING

  9. #9
    Service Manager 1,000+ Posts
    mpc6004ex only one impression

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    Re: mpc6004ex only one impression

    Can't rule out a faulty (early failure) fusing sleeve.
    Omertà

  10. #10
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: mpc6004ex only one impression

    early part failure at like 70k? for a fuser sleeve thats supposed to go at least 150? probably the issue....

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