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  1. #11
    Retired 10,000+ Posts slimslob's Avatar
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    Re: mpc6004 copies coming out upside down

    Quote Originally Posted by digicor View Post
    this means the document in the doc feeder is up side down...
    Please define upside down.

  2. #12
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: mpc6004 copies coming out upside down

    Solved
    the letter head setting-in copier/doc server user tools /input/output was off, i have never had to turn this on...in tha past.
    set it to ON and the output is what is usual in making copies not , reverse
    ex: Text is readable when you turn the copies over aftrer they exit thew machine , not "up side down" meaning you have to rotate the document to read after it comes out of the machine
    Thank yo all and good day!!

  3. #13
    Senior Tech 250+ Posts luca72's Avatar
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    Re: mpc6004 copies coming out upside down

    Quote Originally Posted by digicor View Post
    When the client prints, okay, copy on glass, okay , use doc feeder in landscape all good, but , in portrait the copies come out facing the wrong way, in other words , when you pick the up out of the tray there the wrong direction, no readable direction, but upside down, the client has to turn them to read them, this is petty, but ive never had this problem, i looked at all the settings, nothing is abnormal, is there something in service mode or web access that would cause this to be default setting???
    weird ,,,
    thanks for any help
    I don't know if I understand the problem correctly, however:

    1) via sp check the correct functioning of the original sensors on the rdf, and clean them with air

    2) open and close the shoulder pad on the rdf tray a few times, sometimes the potentiometer connected to it gets dirty and does not detect the correct position of the shoulder pad

  4. #14
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: mpc6004 copies coming out upside down

    Quote Originally Posted by luca72 View Post
    I don't know if I understand the problem correctly, however:

    1) via sp check the correct functioning of the original sensors on the rdf, and clean them with air

    2) open and close the shoulder pad on the rdf tray a few times, sometimes the potentiometer connected to it gets dirty and does not detect the correct position of the shoulder pad

    Solved
    the letter head setting-in copier/doc server user tools /input/output was off, i have never had to turn this on...in tha past.
    set it to ON and the output is what is usual in making copies not , reverse
    ex: Text is readable when you turn the copies over aftrer they exit thew machine , not "up side down" meaning you have to rotate the document to read after it comes out of the machine
    Thank yo all and good day!!

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