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  1. #1
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    Ricoh C5100pro not booting up

    Upon reboot the copier will not start, the drawer is locked, found a 5 amp fuse blown. Replaced the fuse and still wont start with button. Any suggestion? No copier tech help in this remote area

    thanks in advance
    Len

  2. #2
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh C5100pro not booting up

    Sounds like you have had a PSU go bang. Check the ones under the bottom cover for scorch marks etc. Was the machine running okay prior to this or was this something that happened after other maintenance?

  3. #3
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    Re: Ricoh C5100pro not booting up

    Quote Originally Posted by TonerMunkeh View Post
    Sounds like you have had a PSU go bang. Check the ones under the bottom cover for scorch marks etc. Was the machine running okay prior to this or was this something that happened after other maintenance?
    Machine was in sleep mode, I came in and seen the blue light around the sleep button. Hit the main power switch and it shut down, few minutes later it would not turn back on. Found a blown 5amp fuse. Still nothing. Another odd thing is the drawer wont open, the one that locks which gives access to the fuser unit. Not sure what a PSU unit is, looking now for scorch marks. One thing is the power spiked here the other day. might or might not have something to do with it.

    l

  4. #4
    Copier Technician 1,000+ Posts
    Ricoh C5100pro not booting up

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    Re: Ricoh C5100pro not booting up

    Quote Originally Posted by leonardcahill View Post
    Machine was in sleep mode, I came in and seen the blue light around the sleep button. Hit the main power switch and it shut down, few minutes later it would not turn back on. Found a blown 5amp fuse. Still nothing. Another odd thing is the drawer wont open, the one that locks which gives access to the fuser unit. Not sure what a PSU unit is, looking now for scorch marks. One thing is the power spiked here the other day. might or might not have something to do with it.

    l
    You have to open the draw manually it's in the manual

  5. #5
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh C5100pro not booting up

    One thing you need to do is determine what caused that 5 amp fuse to blow. FYI, PSU means Power Supply Unit.

  6. #6
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    Re: Ricoh C5100pro not booting up

    Can you offer a power supply ( if that is it)?

  7. #7
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    Re: Ricoh C5100pro not booting up

    We did have a power surge here Wednesday. City's electrical is sending me trouble report. My OKI been acting up as well since. Now that's fixed and the Ricoh is still down. No scorching on the PSU, still looking

  8. #8
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh C5100pro not booting up

    Quote Originally Posted by leonardcahill View Post
    We did have a power surge here Wednesday. City's electrical is sending me trouble report. My OKI been acting up as well since. Now that's fixed and the Ricoh is still down. No scorching on the PSU, still looking
    And if it turns out that the problem was caused by a power surge your still stuck with the cost of the repair parts. This utility company will just tell you that you should have installed protection equipment, which is true.

  9. #9
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    Re: Ricoh C5100pro not booting up

    figured as much. question is where can I get the parts to fix it?

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh C5100pro not booting up

    You need to determine what needs to be replaced first. And that is going to take some time and effort with your multi-meter.

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