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  1. #1
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    Ricoh 201spf can't change paper size in tray 2

    I am working on this machine and trying to put a second drawer on it. I tried to change the paper size from 8 1/2 x14 to 8 1/2 x 11. Machine is saying you can not perform this task privileges are required to us this function. . I went into admit and tried to change it again and it went back to the same message. I have a different 201 in my office and I put the second drawer on it and was able to change it with no problem. I have never seen this before. Any idea's?
    Thanks in advance. Neil

  2. #2
    Senior Tech 100+ Posts 8T2's Avatar
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    Re: Ricoh 201spf can't change paper size in tray 2

    Have you tried changing it via WIM logged in as admin? Sounds like some sort of device/machine administrator blocking you

    Sent from my WAS-LX1 using Tapatalk

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh 201spf can't change paper size in tray 2

    Make sure you are logged in as the correct administrator. It is possible to create 4, 5 if you count supervisor, administrators.
    User administrator
    Machine administrator
    Network administrator
    File administrator

  4. #4
    Service Manager 2,500+ Posts
    Ricoh 201spf  can't change paper size in tray 2

    sandmanmac's Avatar
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    Re: Ricoh 201spf can't change paper size in tray 2

    Quote Originally Posted by 8T2 View Post
    Have you tried changing it via WIM logged in as admin? Sounds like some sort of device/machine administrator blocking you

    Sent from my WAS-LX1 using Tapatalk
    Agreed...seems an awful lot of the threads these days are administrator authentication issues.
    Blows my mind that some have made it all the way to 2021 without having running across it before.
    I've had to deal with some form of authentication/ security on nearly every machine I've picked up for resale for the last number of years.

  5. #5
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Ricoh 201spf can't change paper size in tray 2

    On my KonicaMinolta machines user can be restricted to change things like paper size and paper weight...and for good!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
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    Re: Ricoh 201spf can't change paper size in tray 2

    Ok thanks will try that and let you know.

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