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  1. #1
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    IM C2000... SC204

    I have a machine (IM C2000) that randomly (and Frequently) generates Sc204 errors (Polygon motor error) and then restarts, then carries on working i've followed the manual, replaced the polygon motor, checked laser unit connectors, BICU connectors, cleaned and inspected PTR unit and its still doing it. i will be returning with a harness from the BICU to the laser unit.
    Any insight or advice will be appreciated thanks

  2. #2
    Service Manager 10,000+ Posts
    IM C2000... SC204

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    Re: IM C2000... SC204

    Quote Originally Posted by stuuk View Post
    I have a machine (IM C2000) that randomly (and Frequently) generates Sc204 errors (Polygon motor error) and then restarts, then carries on working i've followed the manual, replaced the polygon motor, checked laser unit connectors, BICU connectors, cleaned and inspected PTR unit and its still doing it. i will be returning with a harness from the BICU to the laser unit.
    Any insight or advice will be appreciated thanks
    did you input the values for the new polygon?

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: IM C2000... SC204

    What type if any of power line protection do you have in place? Spikes, surges, sags, bad grounds and RF noise from other devices can cause error codes.

  4. #4
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    Re: IM C2000... SC204

    According to manual, there are no values to input, that only relates to a whole laser units, just requires a forced line adjustment after polygon mirror motor replacement....
    Also i don't think there is an issue with the power supply, spikes, etc... only started happening recently, thinking about it not long after the fuser sleeve was replaced after the exit guide had cut into it, don't know if that's relevant

  5. #5
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    IM C2000... SC204

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    Re: IM C2000... SC204

    Quote Originally Posted by stuuk View Post
    Also i don't think there is an issue with the power supply, spikes, etc... only started happening recently, thinking about it not long after the fuser sleeve was replaced after the exit guide had cut into it, don't know if that's relevant
    Man, this type of response grinds my gears!
    It's NEVER a bad idea to install a surge supressor, and just FYI....I recently had a machine that had been in the same location for 3 years that started throwing Fuser codes every few days out of the blue. Replaced fuser. No change.
    Installed surge supressor. No calls in 4 months.

  6. #6
    Retired 10,000+ Posts slimslob's Avatar
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    Re: IM C2000... SC204

    Quote Originally Posted by sandmanmac View Post
    Man, this type of response grinds my gears!
    It's NEVER a bad idea to install a surge supressor, and just FYI....I recently had a machine that had been in the same location for 3 years that started throwing Fuser codes every few days out of the blue. Replaced fuser. No change.
    Installed surge supressor. No calls in 4 months.
    And that surge suppressor was probably less expensive than the fuser.

  7. #7
    Service Manager 2,500+ Posts
    IM C2000... SC204

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    Re: IM C2000... SC204

    Quote Originally Posted by slimslob View Post
    And that surge suppressor was probably less expensive than the fuser.
    Haha....In my case - absolutely Tim!
    I get them for next to nothing from my machine wholesaler

  8. #8
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    Re: IM C2000... SC204

    Quote Originally Posted by sandmanmac View Post
    Haha....In my case - absolutely Tim!
    I get them for next to nothing from my machine wholesaler
    What brand are you buying? Does it have a copier repair warranty?

    Sent from my SM-G960U using Tapatalk

  9. #9
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    Re: IM C2000... SC204

    Quote Originally Posted by Phil B. View Post
    What brand are you buying? Does it have a copier repair warranty?

    Sent from my SM-G960U using Tapatalk
    Mostly ESP Digital QC brand units.
    I would assume they offer pretty good warranties if I were buying new or direct, but they're coming out of a giant bin of used units that come in with their off lease machines
    Last edited by sandmanmac; 1 Week Ago at 11:59 PM.

  10. #10
    Service Manager 10,000+ Posts
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    Re: IM C2000... SC204

    Quote Originally Posted by sandmanmac View Post
    Mostly ESP Digital QC brand units.
    I would assume they offer pretty good warranties if I were buying new or direct, but they're coming out of a giant bin of used units that come in with the most off lease machines they receive.
    You should see the new analyzer model.
    Can export to file. Send it to the to analyze.

    Sent from my SM-G960U using Tapatalk

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