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  1. #1
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    Missing Airprint

    We have a new(to us) machine in the field and we seem to be missing airprint from the network section of the configuration

    Machine is a MPC4503, firmware is current.no airprint.JPG

  2. #2
    Copier Technician 1,000+ Posts
    Missing Airprint

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    Re: Missing Airprint

    Quote Originally Posted by tinalt View Post
    We have a new(to us) machine in the field and we seem to be missing airprint from the network section of the configuration

    Machine is a MPC4503, firmware is current.no airprint.JPG
    It does not have its own firmware airprint is standard on that machine but best if all firmware is up to date but you also make sure certificate is advise in user tools common problem

  3. #3
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    Re: Missing Airprint

    Quote Originally Posted by mga View Post
    It does not have its own firmware airprint is standard on that machine but best if all firmware is up to date but you also make sure certificate is advise in user tools common problem
    Certificate is installed, the menu where you would turn airprint on/off and set its name is missing.

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Missing Airprint

    Quote Originally Posted by tinalt View Post
    Certificate is installed, the menu where you would turn airprint on/off and set its name is missing.
    Are you accessing from a PC through WIM or from the Control Panel through User Tools? Does the C4503 have a Normal Operation Panel or a Smart Operation Panel?

  5. #5
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    Re: Missing Airprint

    Quote Originally Posted by slimslob View Post
    Are you accessing from a PC through WIM or from the Control Panel through User Tools? Does the C4503 have a Normal Operation Panel or a Smart Operation Panel?
    Normal Panel WIM access, I am not aware how to see airprint settings from the panel

  6. #6
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Missing Airprint

    Quote Originally Posted by tinalt View Post
    Normal Panel WIM access, I am not aware how to see airprint settings from the panel
    I had asked because there are some thing that can only be set form WIM and others that can only be set from the control panel. There even some that can only be changed from the Service Program.

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Missing Airprint

    You might want to review the following thread. The C3003 and C4503 are the same model series. airprint c3003

  8. #8
    Copier Technician 1,000+ Posts
    Missing Airprint

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    Re: Missing Airprint

    Quote Originally Posted by tinalt View Post
    Normal Panel WIM access, I am not aware how to see airprint settings from the panel
    I don't think you can see it do you want airprint to work just setup correctly with latest firmware

  9. #9
    Service Manager 5,000+ Posts
    Missing Airprint

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    Re: Missing Airprint

    Quote Originally Posted by tinalt View Post
    We have a new(to us) machine in the field and we seem to be missing airprint from the network section of the configuration

    Machine is a MPC4503, firmware is current.no airprint.JPG

    First update the package firmware then any modules that are newer than the .pkg.

    Screenshot 2021-06-13 100740.jpg
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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