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  1. #11
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    thanks i already am getting the ringing in my ear issues.
    better start living b4 things get worse.................

  2. #12
    Senior Tech 250+ Posts dalewb74's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    new machine like that, i would just assume the running fan was something important. regardless of why it's running. if it were an old machine then i might question it running or not running. i would say let it bump.

  3. #13
    Service Manager 2,500+ Posts
    customer complaining about fan cycling on and off on a MPC4503

    sandmanmac's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by fshead View Post
    thanks i already am getting the ringing in my ear issues.
    better start living b4 things get worse.................
    Hey Andy
    Your comment reminded me of a scene from Shawshank redemption
    Get Busy Living or Get Busy Dying, The Shawshank Redemption dialogue - YouTube

  4. #14
    Service Manager 1,000+ Posts
    customer complaining about fan cycling on and off on a MPC4503


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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by dalewb74 View Post
    new machine like that, i would just assume the running fan was something important. regardless of why it's running. if it were an old machine then i might question it running or not running. i would say let it bump.
    I'm still assuming it's not normal, other Ricoh models don't do it. If anyone reading this goes on an MP C4503, listen closely to see if it's doing it.

  5. #15
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    I've not, personally, had this problem, but a colleague of mine resolved it by updating the print driver to a PCL6 one, it had previously been using a class driver.
    There are 10 types of people in this world, those who understand binary maths and those who don't

  6. #16
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by sandmanmac View Post
    Hey Andy
    Your comment reminded me of a scene from Shawshank redemption
    Get Busy Living or Get Busy Dying, The Shawshank Redemption dialogue - YouTube
    great movie and well written.
    things improving in your part of the world sandy?

  7. #17
    Service Manager 2,500+ Posts
    customer complaining about fan cycling on and off on a MPC4503

    sandmanmac's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by fshead View Post
    great movie and well written.
    things improving in your part of the world sandy?
    Yes, improving immensely as far as cases go, but the re-opening is WAY too slow.
    I think we're the ONLY place in NA that still has ZERO indoor dining allowed (for example), but it's coming in the very near future- at least with limited capacity.
    You couldn't even get a haircut until just today! (not an issue for us with cue ball type skulls though )

  8. #18
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by Debs1964 View Post
    I've not, personally, had this problem, but a colleague of mine resolved it by updating the print driver to a PCL6 one, it had previously been using a class driver.
    THANKS BUT account is printing via MACS..
    I will check settings on closer 03s i service

  9. #19
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Quote Originally Posted by fshead View Post
    Greetings
    I got a call regarding a MPC4503 that sits near the desk of this person.
    He states it randomly cycles on/off during the day.
    The office is cool with ac running.
    Any settings in service mode to disable this?
    thanks in advance
    It's so hard to maintain calm in these situations and find a nice way to describe "forget it" lol^^

  10. #20
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: customer complaining about fan cycling on and off on a MPC4503

    Just a thought but have you checked the rotation counts of the fusing assy in the logging data at all?
    We've had '03 models do the same thing but they also would call up a fusing sleeve pm message waaaaay before their time.
    It was due to the engine (and you could also hear the fans) running constantly.
    We tried numerous things that were suggested by Ricoh but it ran to the end of it's contract like this and we swapped it out for an IMC.

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