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  1. #1
    Senior Tech 100+ Posts selig67's Avatar
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    IM4000 fax install, but no icon shows up

    installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

    thanks

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by selig67 View Post
    installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

    thanks
    Get trained. Until you are contact your regional service rep.

  3. #3
    Senior Tech 100+ Posts selig67's Avatar
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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by slimslob View Post
    Get trained. Until you are contact your regional service rep.

    if i was trained i wouldnt need this site

  4. #4
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by selig67 View Post
    if i was trained i wouldnt need this site
    In that case maybe FIXYA.com can help you out?
    Coz this isn't an end user site like Fixya is...this site is for trained techs...sorry.

  5. #5
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: IM4000 fax install, but no icon shows up

    And with no training or a manual, just what would you expect to do if you did get into service mode?

    Even if you did come across a service manual, it would be quite difficult to negotiate without the training, at least on a similar model.

    As trained techs, we invest countless hours of our time and effort, and our dealerships spend big $$$ to allow us to properly wrangle these little beasts.
    Last edited by KenB; 07-15-2021 at 03:38 AM.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  6. #6
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by selig67 View Post
    if i was trained i wouldnt need this site
    Maybe I should leave this site as I am fully trained. However, just like everyone else, I don't know all the answers
    There are 10 types of people in this world, those who understand binary maths and those who don't

  7. #7
    Senior Tech 250+ Posts DRichard's Avatar
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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by selig67 View Post
    installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

    thanks
    Remove the fax option and move the battery jumper to its "ON" position. If after reinstalling the option it still doesn't display an icon...find a service manual and read it.

  8. #8
    Copier Technician 1,000+ Posts
    IM4000  fax install, but no icon shows up

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    Re: IM4000 fax install, but no icon shows up

    Quote Originally Posted by Debs1964 View Post
    Maybe I should leave this site as I am fully trained. However, just like everyone else, I don't know all the answers
    +1 it's a school day everyday
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  9. #9
    Technician Lions86's Avatar
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    Re: IM4000 fax install, but no icon shows up

    While the machine is off, change the position of the jumper on the fax board, then turn on the machine and wait for a while, it will definitely be active.

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