Got to love it when people suggest don't do this with No solution to the original problem
For the record, rthonpm has given me about 100 pieces of advice and he's batting .1000 so far. He's explained to me before why not to use a pubic DNS server in this situation but I forget why at the moment.
Btw here the answer but I doubt is applies in this case.
This means it will give you internet access, but it will not resolve local DNS. It may also prevent your machines from talking to Active Directory. Computers won't be able to pull policies, logins will be really slow and they could lose relationship with the domain
Assuming you have entered all the SMTP details correctly & the network setting, gateway, DNS etc are all correct.
Log into that gmail account from a PC & check to see if you have received any security warning emails, if you have choose the option 'this was me' then try another scan from the copier.
This is also a good troubleshooting tool, do you get a successful connection message?
connection-succesful.jpg
As always check the firmware is on the latest.
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
i found if secure connection ssl is not turn on in smtp server gmail will not work. My settings i use is smtp.gmail.com port 587 or 465 and turn on secure connection then in smtp auth. i put gmail email in both user and email and then password for gmail in password section. I also turn on auto specify sender name and put administrator email address. then of course in gmail account turn on less secure apps. So far has work for me.
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